Research Analyst

About the role

This hybrid position reports to the Knowledge and Innovation Director and can be located in any of the firm's offices.

Responsibilities

• Provide quick reference and in-depth research services using a variety of legal and non-legal resources.
• Conduct background research on potential clients, industry trends, and subject-specific topics for attorneys and staff.
• Create and monitor news alerts and newsletters for cases, companies, and various legal topics for attorneys and staff.
• Assist with preparing and scheduling training classes for groups and individuals with differing needs and technology skill levels.
• Assist with providing instruction on research techniques and tools for attorneys and staff in live and virtual sessions.
• Assist with the maintenance and dissemination of resources through the firm's Intranet and Learning Management System.
• Prepare and maintain instructional guides, pathfinders, and other documentation to promote Information Resource Center resources.
• Support knowledge management initiatives and assist with special projects as required.
• Assist with organizing and maintaining legal knowledge resources.

Requirements

• Excellent oral and written communication skills; must be able to communicate effectively with a diverse group of attorneys and staff.
• Ability to analyze and synthesize information to produce actionable intelligence for attorneys and staff.
• Strong customer service attitude, excellent interpersonal skills, and the ability to work independently or collaboratively as part of a team.
• Willingness to learn and stay current with the most effective legal research methods and various types of technologies.
• Highly dependable and able to provide high-quality service in a fast-paced environment.
• Ability to manage multiple projects and deadlines.
• Initiative and creativity strongly desired.

Qualifications

• ALA accredited degree in Library and Information Science and/or a JD from an ABA accredited institution. Individuals with equivalent experience will also be considered.
• Law firm experience is highly desirable but not required.
• Knowledge of legal and non-legal research sources such as Lexis, Westlaw, Bloomberg Law, CapIQ, HighQ, Intelligize, etc.
• Knowledge of a wide variety of free and fee-based business resources, subject-specific databases, and legal analytics tools.
• Demonstrated proficiency in Microsoft Office Suite including Word, Outlook, Excel, Teams, and PowerPoint.
• Ability to learn new technologies.
• Web design experience desirable but not required.
• Exceptional attention to detail, strong analytical and problem-solving skills.