Resale Supplier Quality Engineer

Key Responsibilities

• Lead the resolution of customer complaints related to resale products by driving root cause investigations and ensuring timely corrective and preventive actions with suppliers.
• Partner closely with Customer Service, Operations, Production, and suppliers to contain quality issues and restore customer delivery expectations.
• Monitor and improve supplier performance through quality oversight, audits, corrective action follow-up, and performance reviews.
• Verify that incoming resale materials meet customer specifications and quality requirements.
• Conduct supplier visits and support supplier audits to assess performance, identify risks, and drive continuous improvement.
• Escalate critical quality concerns impacting customers and coordinate rapid response activities to protect customer satisfaction and business continuity.
• Maintain supplier quality documentation, records, corrective action reports, and performance metrics.
• Support incoming inspection and First Article Inspection (FAI) activities as needed.

Required Qualifications

• 1+ years of experience in Supplier Quality, Quality Engineering, Manufacturing, Customer Service support, or a related field.
• Ability to respond quickly and effectively to customer quality concerns and coordinate supplier corrective actions.
• Experience supporting supplier audits and conducting supplier site visits.
• Knowledge of root cause analysis and corrective/preventive action methodologies, including 8D or similar problem-solving tools.
• Strong communication and organizational skills with the ability to collaborate across multiple functions and manage competing priorities.

Preferred Qualifications

• Bachelor's degree in Engineering, Quality, Manufacturing, Supply Chain, or a related discipline.
• Experience with incoming inspection and First Article Inspection (FAI).
• Exposure to supplier quality management, inspection, manufacturing quality systems, or customer-facing quality support roles.
• Tech training, military experience, or vocational certifications in manufacturing, quality, or related fields may be considered in lieu of a degree.
• Experience working in regulated manufacturing environments such as aerospace, defense, electronics, or industrial manufacturing is a plus.

Pay

The base salary range for this role is $75,000 - $85,000. The salary range provided is a good faith estimate representative of all experience levels. PCD considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.

Schedule

Details on the schedule are not specified in the job posting.

Benefits

Details on benefits are not specified in the job posting.

Skills

Not specified in the job posting.

Benefits

Details on benefits are not specified in the job posting.

Application Instructions

Details on application instructions are not specified in the job posting.