Resale Fashion Store Manager
Uptown Cheapskate · Salisbury, MD · 1 mo ago
On-siteBusiness DevelopmentFull-time
Benefits
- Employee discounts
- Flexible schedule
- Health insurance
Responsibilities
- Recruits, hires, guides, leads and trains a team of assistant managers, buyers and sales associates delivering stellar customer service.
- Oversees the buying process of gently used clothing, shoes and accessories for our core demographic of teen and young adults.
- Oversees day to day store operations, achieving sales, buying and profitability goals, customer acquisition and customer retention.
- Accountable for inventory quality control, budgeting, including labor cost and operational expenses.
- Identifies, recruits and properly staffs the store to ensure customer needs are exceeded while scheduling to maintain labor budget goals.
- Coaches, trains and motivates team members to achieve higher performance and interaction with all customers.
- Demonstrate high values and service by leading by example on the sales floor.
- Schedule regular meetings with team members to keep abreast with additional training, changing conditions and current fashion trends.
- Develop and execute strategies to drive customer traffic, customer buys and customer sales.
- Adhere to company guidelines keeping COGS in balance and minimizing potential for loss.
- Maintain a fresh and visually enticing store that is clean and well organized at a level exceeding the competition and above customer expectations.
- Lead the buying process of reviewing, selecting and pricing the merchandise to purchase from local vendors in the store.
Qualifications
- Strong demonstration of current fashion trends for core customer.
- Strong coaching/leadership, customer service and selling skills with a take-charge mentality.
- Ability to work a flexible schedule, including weekends, holidays and consisting of 42-45 hours per week.
- Strong verbal and written skills.
- Demonstration of management skills and the go-to source for the team for creative solutions for all challenges encountered.
- Outwardly display a high level of energy without need for motivation.