Resale Disclosure Associate

Job Description

The Resale Disclosure Associate is responsible for processing closing packets received by the Resale Disclosure team, managing closing-related documentation and payments, and providing administrative support to ensure efficient operations. This role requires strong organizational skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Essential Duties and Responsibilities

• Open and sort title mail by date.
• Review closing packets and identify specific transaction types or communities as required.
• Scan and maintain closing documentation.
• Create future owner accounts within designated systems and update account information.
• Provide administrative and clerical support to the Resale Disclosure team.
• Maintain accurate records and ensure compliance with internal procedures.
• Code, track, and maintain records of closing checks and payments.

Knowledge, Skills, and Abilities

• Excellent customer service skills with a positive and professional attitude.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Ability to work independently with minimal supervision.
• Strong interpersonal skills and ability to build effective working relationships.
• Excellent verbal and written communication skills.
• Ability to maintain confidentiality and handle sensitive information.
• Proficiency in Microsoft Office applications, including Excel and Outlook.
• Strong computer and data-entry skills.

Minimum Qualifications

• One (1) year or more of experience in administrative support, or a related field.
• Demonstrated customer service experience.
• Strong organizational and time-management skills.
• Ability to work accurately and efficiently in a deadline-driven environment.
• Basic to intermediate Microsoft Excel skills.
• High school diploma or equivalent preferred.