RES Specialist - US Based Remote

Primary Function

The Real Estate Service Specialist will audit real estate related paperwork to ensure accurate and timely disclosure to buyers.

Key Duties and Responsibilities

• Minimize Cartus legal and financial exposure by auditing disclosures, home inspections, listing agreements and other legal documents for data integrity and accuracy, based on legal, state, and company compliance guidelines
• Analyze reports to determine appropriate follow up actions concerning disclosure documents
• Notify Client Services Consultants of process delays due to incomplete information
• Notify the appropriate in-house recipients of urgent items in a timely and efficient manner
• Correctly upload and label all necessary disclosure documents in ATLAS
• Correctly enter data into Homesale, ATLAS and database
• Assist with on-going process design and improvements
• Forward disclosure documents to appropriate real estate contact and confirm receipt
• Archive e-mails and other sensitive materials
• Support Operations/RES with administrative responsibilities and agent communication as needed

Key Dimensions

• Strong attention to detail
• Strong analytical skills
• Ability to be flexible in a frequently changing work environment
• Ability to apply situational logic and make independent and informed decisions
• Strong sense of urgency
• Skills to quickly and effectively navigate multiple computer screens and systems
• Excellent verbal and written communication skills
• Ability to effectively prioritize tasks
• Customer/ client driven approach
• Planning/ organizational skills
• Strong ability to work within a team

Qualifications/Selection Criteria

• Bachelor’s degree or equivalent preferred, but not required
• Customer service background preferred, but not required
• Demonstrated proficiency in a Windows environment (Outlook & Microsoft Office Suite)
• Strong verbal and written communication skills
• Strong organizational and analytical skills