Representative-Human Resources Senior
Baptist Memorial Health Care · Memphis, TN · 2 wk ago
On-siteHuman ResourcesOther
Job Responsibilities
- Investigates and resolves complex employee issues, manages grievances, and handles sensitive matters confidentially.
- Acts as point of contact for incoming inquiries, issues, and requests from employees and managers related to HR administration, including employee relations, and policy questions.
- Supports activities related to on-boarding, off-boarding, data management, compliance, and other processes.
- Maintains knowledge of HR processes and assists with the development and implementation of new processes, policies, and procedures.
- Acts as a lead or participant on HR projects, as assigned.
- Serves as a representative of the HR Department in interdepartmental meetings and serves on committees, as assigned.
- Affords assistance in ensuring the company adheres to federal, state, and local employment laws and regulations and enforcing internal policies and procedures.
- Provides policy interpretation, information, counseling, and support to leaders, managers and employees in the areas of employee relations, employment, compensation, payroll, and related Human Resource functional service areas.
- Collaborates with external customers, e.g. applicants, state/federal agency officials; identifies needs; collects, evaluates, and reports timely to inquiries; and, follows through to case closure.
Specifications
- Experience: Minimum Required: Seven (7) years directly related experience in Human Resources. Preferred: 10+ years in directly related experience in Human Resources in a hospital setting.
- Education: Minimum Required: Baccalaureate degree in Human Resources, Business Administration or related field or direct equivalent years of experience. Preferred: Master’s degree in Human Resource Management, Business Administration or related field.
- Training: Minimum Required: Ability to operate standard office equipment and proficient in the use of computer. Preferred: Intermediate to advanced experience with all Microsoft products and their associated programs.
- Special Skills: Minimum Required: Previous experience using automated HR/Payroll system. Licensure Preferred: SHRM certification or SPHR or PHR is preferred.