Representative, Customer Service - Skilled
Job Summary
Provides customer services relating to sales, sales promotions, installations and communications.
Ensures good customer relations are maintained and resolves customer claims and complaints fairly, effectively, and in compliance with consumer laws.
Develops organization-wide initiatives to proactively inform and educate customers.
Develops improvement plans in response to customer surveys.
Qualifications
This position requires knowledge acquired through experience, specialized education or training.
The role has clearly defined procedures and tasks, along with defined guidelines for decision-making.
The job requires a basic understanding of work routines and procedures in the discipline.
The technical procedures for this level are well defined.
The job works within well-defined procedures that may involve a variety of work routines.
The job typically requires a minimum of 2 or more years of experience.
How to Apply
To apply for this job, please complete the following 6 fields and we will immediately follow up.
- Email hr@sigconsult.com or call 888-838-1020 for accommodation assistance.
- Identify yourself as a member of one or more protected groups under the EEO laws.
- Indicate your preference for reasonable accommodation.
- Provide your contact information.
- Complete the application form.
- Submit your application.
Equal Opportunity Employer
Signature Consultants is an Affirmative Action and Equal Opportunity Employer.