Representative, Customer Service

About the role

The Customer Service Representative is responsible for providing customer service with customer recognition and interfacing with the most critical element—accurate computerized checkout. Duties include requesting and identifying materials from the warehouse, shelf stocking, maintaining store cleanliness, and other tasks as directed by the Manager and/or Assistant Manager.

Responsibilities

• Provide customer service with customer recognition
• Accurate computerized checkout
• Interface with the most critical element
• Request and identify material from the warehouse
• Shelf stocking
• Maintain store cleanliness
• Other duties as requested

Requirements

• High school graduate with one year relevant work experience
• Basic retail knowledge
• Accuracy with computerized checkout systems
• Excellent communication skills
• Interpersonal skills dealing with and communicating with customers, vendors, co-workers, and management
• Team player

Qualifications

• High school graduate
• One year relevant work experience
• Basic retail knowledge
• Accuracy with computerized checkout systems
• Excellent communication skills
• Interpersonal skills dealing with and communicating with customers, vendors, co-workers, and management
• Team player

Skills

• Customer service skills
• Communication skills
• Interpersonal skills
• Physical stamina for manual labor

Benefits

• Competitive salary and compensation
• Basic Life Insurance at no cost to the employee
• 401(k) with match and Surplus-Sharing Plans
• Health, Dental, and Vision Insurance
• Ten paid holidays annually
• Paid Time Off (PTO)
• On-site Health and Wellness program
• Employee Assistance Program (EAP)

Pay

Details about pay are not specified in the job posting.

Schedule

The Customer Service Representative works at Fort Bragg on-site, Monday through Friday, from 7:30 AM to 4:00 PM (schedule can vary based on store).