Representative, Customer Service

About the role

The Customer Service Representative is responsible for providing customer service with customer recognition and interfacing with the most critical element—accurate computerized checkout. This role requires excellent communication skills, basic retail knowledge, accuracy with computerized checkout systems, and interpersonal skills dealing with and communicating with customers, vendors, co-workers, and management.

Responsibilities

• Provide customer service with customer recognition
• Interface the most critical element—accurate computerized checkout
• Request and identify material from the warehouse
• Stock shelves
• Maintain store cleanliness both inside and out
• Perform other duties as requested by Manager and/or Assistant Manager

Requirements

• High school graduate with one year relevant work experience
• Basic retail knowledge
• Accuracy with computerized checkout systems
• Excellent communication skills
• Interpersonal skills dealing with and communicating with customers, vendors, co-workers, and management
• Team player

Qualifications

• High school graduate
• One year relevant work experience

Skills

• Excellent communication skills
• Accuracy with computerized checkout systems
• Interpersonal skills
• Team player

Benefits

• Competitive salary and compensation
• Basic Life Insurance at no cost to the employee
• 401(k) with match and Surplus-Sharing Plans
• Health, Dental, and Vision Insurance
• Ten paid holidays annually
• Paid Time Off (PTO)
• On-site Health and Wellness program
• Employee Assistance Program (EAP)

Pay

Details about pay are not specified in the job posting.

Schedule

The schedule is Monday-Friday, 7:30 AM – 4:00 PM (can vary based on store).