Reporting Specialist

About the role

Serve as the internal expert on your assigned specialties — becoming the go-to resource on courses, licensing agencies, and reporting requirements across the company
Pull and prepare student completion data, formatting it to meet each agency's exact submission standards
Submit completions to regulatory agencies within required timeframes using each agency's preferred reporting method
Own issue resolution — when something goes wrong, you identify it, communicate it to the right people, and drive it to a fix
Create custom documentation, certifications, and records as required by regulators
Maintain and update access to reporting portals; keep our records database accurate and audit-ready
Build professional relationships with regulators and represent Certus with credibility and care

Responsibilities

• Serve as the internal expert on your assigned specialties — becoming the go-to resource on courses, licensing agencies, and reporting requirements across the company
• Pull and prepare student completion data, formatting it to meet each agency's exact submission standards
• Submit completions to regulatory agencies within required timeframes using each agency's preferred reporting method
• Own issue resolution — when something goes wrong, you identify it, communicate it to the right people, and drive it to a fix
• Create custom documentation, certifications, and records as required by regulators
• Maintain and update access to reporting portals; keep our records database accurate and audit-ready
• Build professional relationships with regulators and represent Certus with credibility and care

Requirements

• Sharp attention to detail — you catch what others miss and take accuracy personally
• Strong organizational and time management skills; you thrive juggling multiple deadlines without dropping the ball
• Clear, confident communicator — written and verbal — with colleagues, customers, and regulators alike
• An independent, critical mindset: you don't wait to be told what's broken
• Comfort learning new software; proficiency in Microsoft Office Suite
• A growth mindset and genuine desire to enjoy the work you do

Qualifications

• Sharp attention to detail — you catch what others miss and take accuracy personally
• Strong organizational and time management skills; you thrive juggling multiple deadlines without dropping the ball
• Clear, confident communicator — written and verbal — with colleagues, customers, and regulators alike
• An independent, critical mindset: you don't wait to be told what's broken
• Comfort learning new software; proficiency in Microsoft Office Suite
• A growth mindset and genuine desire to enjoy the work you do

Skills

• Sharp attention to detail
• Strong organizational and time management skills
• Clear, confident communication
• Independent, critical thinking
• Proficiency in Microsoft Office Suite

Benefits

• Base pay of $19/hour
• Up to a 5% annual bonus

Pay

$19/hour

Schedule

This is primarily a desk-based role involving extended computer work.