Replenishment Driver

Duties and Responsibilities

• Travels to and replenishes the inventory to multiple customer locations, performs repairs on vending equipment and is the primary respondent to any issues or problems.
• Organize and pack van with inventory for deliveries and replenishment.
• Loads and unloads product properly on DGI vehicles.
• Ensures the DGI vehicle is clean and tidy by end of each business day; reports any vehicle maintenance issues.
• Performs cycle counts to maintain inventory accuracy and work with inventory team to resolve any discrepancies.
• Serves as the conduit connecting the customer with sales and customer service ensuring that we are exceeding expectations on a weekly basis.
• Provides after hours support for down equipment (less than 5% of the time).
• Performs weekly stock replenishment to all assigned accounts.
• Aids APS OPS Tech Support in repairing any down systems.
• Performs preventive maintenance to all equipment at each customer weekly.
• Maintains clear communication of assigned vending accounts with internal departments where issues arise.
• Takes action when needed based on reports (ex: Expedite Reports, Cycle Counting, ScaleMate Error, etc.).
• May update machine database including adding any new customer employees, pictures or descriptions as needed.
• May assist in helpdesk functions when needed.
• Maintains basic sanitation duties on vending equipment and company vehicle to maintain a clean and safe environment.
• Observes all safety policies and procedures of both DGI and Customer facilities; including the dress code and wears Steel Toed Shoes at all times.
• As requested by their manager may occasionally provide warehouse support.
• Adheres to the DoALL Fleet Vehicle Policy.

Skills and Experience Required

• Valid Driver’s License required with good driving record.
• Ability to work individually and as part of a team.
• Mechanically inclined and experience in basic mechanical repairs preferred.
• High level of integrity and work ethic.
• Passionate, Adaptable, Customer Focused and Teamwork oriented.
• Strong sense of urgency and accountability.
• Must be able to lift up to 50 pounds.
• Solid experience in customer relations and time management.
• Strong ability to identify and troubleshoot problems to resolve issues.
• Strong verbal and written communication skills.
• Basic Excel, Word and Outlook skills.
• Basic Knowledge of computers and networking preferred.
• Equivalent job-related experience preferred (AutoCrib, VMI, Inventory Management).