Replay Manager

About the role

The Replay Technical Support Specialist supports, integrates, and maintains DVSport's replay solutions product line. Responsibilities include replay operations at assigned conferences, on-site and remote phone support, replay product testing, identifying software and hardware development needs, and participating in various replay meetings, clinics, and industry events.

Responsibilities

• Support replay operations at assigned conferences
• Provide on-site and remote phone support for the replay solution product line
• Perform replay product testing
• Identify software and hardware development needs
• Participate in various replay meetings, clinics, and industry events

Requirements

• Technical Hardware and Support Experience in the following areas:
• Integrated Computer software and hardware solutions, coaching or team setting a plus
• Servers, capture/playback video equipment, and analogue or digital audio equipment
• Experience shooting and editing video; multiple video formats (720p, 1080p, or 4K) and higher frame rate video formats (60 fps or higher)
• Video transport over HD-SDI or fiber
• Networking protocols, managed switches, and fiber transport & SFPs

Qualifications

• Bachelor's degree
• Eagerness to travel - this position requires travel to visit customers, go to games, play the replay tech role at post-season tournaments and events, and support deployed systems
• Availability - while regular travel is expected, during the busy seasons this could be extensive
• Flexibility - The position has an evening and weekend work schedule with offsetting time off during the week
• Collaboration/team player with the ability to lead
• Possess a high level of independent judgment within established procedures
• Ability to create strong business relationships with all replay client participants
• Demonstrate a tremendous work ethic while maintaining a positive and upbeat attitude
• A proven commitment to safety measures and practices
• Strong planning and organizational skills
• Willingness to learn and seize the opportunity

Skills

• Technical Hardware and Support Experience
• Video Production and Editing
• Networking Protocols
• Software Development

Benefits

• Competitive Compensation Package
• Medical, Dental, and Vision Insurance
• 401(k) with Matching Company Contributions
• Paid Holidays including a Paid Community Volunteer Day
• Generous Paid Time Off
• Opportunities to Travel to and Work at Awesome Events in a Variety of Sports
• Company Branded Gear

Pay

Details TBD

Schedule

Details TBD