Repair & Restore Admin

Company: Power Dry Location: Lenexa, KS Position Type: Full-Time Pay: $18 - $19 hourly Job Summary: Power Dry is seeking a motivated and organized Reconstruction Administrator to join our team in Lenexa, KS! The ideal candidate will play a crucial role in supporting our reconstruction and restoration projects. The Reconstruction Administrative Assistant will be responsible for a range of tasks including, following up on estimate and supplement approvals, managing contact with insurance companies, following up with customers and insurance claims for payment, handling construction-related calls and emails, tracking referrals to 3rd parties and ensuring efficient record-keeping and collections activities. This role requires a candidate who can adapt to a dynamic work environment and has experience in an office setting- Xactimate experience as well as experience with homeowners insurance claims preferred. Key Responsibilities: 1. Estimate Approvals- Work with the insurance companies to get repairs approved. 2. Follow up on Supplement Approvals: Monitor and track supplement approvals to ensure timely processing. 3. Review and Clear Construction Messages/Emails: Regularly review and clear construction-related emails, messages from vendors and customers, ensuring all relevant information is appropriately recorded. 4. Answer Phones When Needed: Assist in answering phones and providing support as required, ensuring a high level of customer service. 5. Track Referrals to 3rd Parties: Maintain a comprehensive record of referrals to 3rd parties for reconstruction services, ensuring smooth coordination. 6. Archive Matterport Scans: Organize and archive Matterport scans when a job is closed to facilitate easy access for future reference. 7. Xactimate Level 1 Certification: Obtain Xactimate Level 1 certification within 90 days of employment to effectively work with Xactimate software. 8. Assessment Site Visit: Conduct assessment site visits before 60 days of employment to gain a better understanding of the field operations. 9. Audit Dash Compliance Tasks: Regularly audit compliance tasks related to Dash to ensure that processes are followed correctly. 11. Prescreen Scheduled Consultations: Pre-screen scheduled consultations to ensure that they meet the necessary requirements, preventing unnecessary expenditure of resources on small projects. 12. Assist with Scheduling Consultations and First Walks: Collaborate with the team to schedule consultations or initial walk-throughs, ensuring proper coordination and allocation of resources. 13. Assist in taking deposit payments and final payments when necessary. 14. Supplement Status Report: Maintain and update the Supplement Status report to keep all stakeholders informed of the progress of supplement requests. Qualifications: - Xactimate Level 1 certification or the ability to obtain it within 90 days of employment. - Requirement of experience with residential building construction. - Strong organizational skills and attention to detail. - Demonstrated ability to consistently follow through on tasks and projects, exhibiting a high level of persistence and commitment to achieving goals. - Excellent communication and customer service skills. - Ability to adapt to a fast-paced work environment. - Proficiency in using standard office software and tools. - Prior experience in a similar role within the restoration or construction industry is a preferred. Benefits: · Health Insurance (including Vision, Dental, Long/Short term Disability) · 401k with company matching · Paid Time Off and Holidays · Bi-Weekly compensation · All tools and supplies are provided · Advancement Potential · Flexible work hours M-F · Work From Home available after 90 days trial period If you are interested in learning more about a career with Power Dry as a Reconstruction Coordinator, apply today! Background check is required. For more information, visit www.powerdrykc.com Lenexa based and operated. *Power Dry is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.*