Repair Inventory Control Specialist III - Medical Devices

About the role

Arthrex is a global medical device company and a leader in new product development and medical education in orthopedics. We are seeking a SAP expert with 4 years of Inventory Control experience to join our Global Service and Repair team.

Responsibilities

• Receives returned products into ERP system, determine appropriate action and handling.
• Follows-up on necessary action with the Arthrex Inc. Product surveillance.
• Maintains inventory accuracy by following manufacturing best practices and material movement best practices when transacting in ERP system.
• Prepares, issues, and kits materials based upon the Repair Work Order Pick List requirements according to work instructions and departmental guidelines.
• Assigns material retrieval/return instructions assisting with Purchase Order preparation.
• Generates product packaging and component labels according to router and BOM.
• Performs physical inventories and cycle counts as required in support of the ERP system.
• Determine that the issued material matches the bill of material required to manufacture the product.
• Sets up and maintains workstation compliance with area clearance procedures.
• Logs received material in the Arthrex complaints database.
• Provides written repair quotes to customers and obtains repair approvals.
• Maintains vendor repairs, evaluations, and vendor quotes for appropriate actions and timely responses.
• Liaises with other internal departments such as: Product Surveillance, Quality, Finance, Logistics.
• Supports ongoing Global Service and Repair projects.
• Supports department with internal/external audits, NCR's and or CAPA's.
• Observes all blood borne pathogen and related safety procedures.

Requirements

• Advanced SAP knowledge required.
• Advanced knowledge of product lines applicable to GSR customer fulfillment.
• Knowledge of FDA and ISO regulations required.
• Microsoft Office knowledge required (Office, Word, Outlook).
• Strong numerical, analytical skills preferred.

Qualifications

• High school diploma or equivalent required.
• 4 Years’ experience in the medical device industry preferred.
• 4 Years’ Inventory Control field experience required.
• Experience working in an FDA regulated environment preferred.
• Experience working in a fast paced, multilayered work environment required.

Skills

• Microsoft Office skills required (Word, Excel, Outlook).
• SAP, Quest, Sales Force event management process expert.
• Ability to communicate ideas and issues effectively to other team members and management.
• Ability to write and record data and information as required by procedures.

Reasoning Ability

• Develops solutions to a variety of complex problems.
• Analyzes and resolves non-routine service issues using independent judgment.
• Solves practical problems based on a variety of concrete variables.
• Identifies complex problems and reviews related information to develop and evaluate options and implement solutions.

Discretion/Latitude

• Work is performed in a very general direction.
• Participates in determining objectives of assignment.
• Plans schedules and arranges own activities in accomplishing objectives.
• Work is reviewed upon completion for adequacy in meeting objectives.

Physical Demands

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
• The area that this job is performed in is a general office or open cubicle/workstation environment.
• The noise level in the work environment is usually moderate.

Benefits

• Medical, Dental and Vision Insurance.
• Company-Provided Life Insurance.
• Voluntary Life Insurance.
• Flexible Spending Account (FSA).
• Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness).
• Matching 401(k) Retirement Plan.
• Annual Bonus.
• Wellness Incentive Program.
• Free Onsite Lunch.
• Gym Reimbursement Program.
• Tuition Reimbursement Program.
• Trip of a Lifetime.
• Paid Parental Leave.
• Paid Time Off.
• Paid Sick Leave.
• Employee Assistance Provider (EAP).