Rep., Client Services (CPD)

Overview

The primary role of the Client Services Representative (CSR) is to be responsible for delivering superior customer service in all customer interactions, such as: order entry and bid processing, dissemination of product and service information, outbound sales/service follow-up, and resolution of general customer issues and requests. This person is responsible to resolve all basic internal and external customer issues as well as identifying add-on business opportunities. The CSR will act as liaison between external customer and internal organization and will work to gather and compile customer database and follow-up information.

Qualifications

• Associate's degree or equivalent experience and minimum 1-2 years' experience.
• Must possess the ability to effectively work as a team member in a professional work environment; must demonstrate sound judgment.
• Must be able to plan, prioritize and implement detailed instructions in a timely and efficient manner with exceptional organizational skills.
• Must possess the ability to listen actively, analyze customer and employee needs through effective communication and listening skills.
• Must be detail-oriented, with the ability to quickly organize, multi-task and process paperwork in a fast-paced environment.

Pay

The salary range for this role is $15.20/hour to $25.84/hour, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed.

Benefits

Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization.