Rental Tech I

About the Role

The Rental Technician I is responsible for providing high-quality repair service on equipment to meet customer needs in a positive, caring, and timely manner, ensuring maximum value for work performed.

Responsibilities

• Complete assigned jobs and tasks within Caterpillar Equipment Repair Labor Guidelines (ERLG) without compromising quality or safety.
• Work safely and adhere to all WCAT safety policies and procedures.
• Accurately and timely complete related paperwork and access databases (work order, parts order, JSA, DBS, SIMS, SIS web, STW).
• Follow contamination control and HAZMAT rules and regulations.
• Remove and install parts, disassemble and assemble components, clean and inspect assemblies with minimal supervision.
• Understand and apply Cat reusability guidelines.
• Submit parts and core returns in a timely manner with appropriate documentation.
• Perform warranty downloads of ECM.

Requirements

• Specific CAT product line knowledge of natural gas engines, electrical, electronic, mechanical systems, and components, including Preventative Maintenance Services.
• Basic knowledge of gas/diesel engines and EPG systems and troubleshooting.
• Proficient use of basic hand tools, air tools, precision measuring tools and instruments, laptops, diagnostic software, and cranes and rigging equipment.
• Ability to provide accurate quotes.
• High school diploma or GED equivalent.
• 1-3 years of related experience.

Qualifications

• (Preferred) Associate’s degree/certificate in diesel technology or similar mechanical discipline.
• Successfully complete Work Steps assessment.
• Certification required prior to operating a forklift and/or man lift.

Benefits

• Comprehensive benefits package including health, dental, vision, life, and more.

Physical Demands

While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit or smell. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

The employee is regularly exposed to moving mechanical parts and toxic or caustic chemicals. Frequently exposed to wet and/or humid conditions, high precarious places, fumes or airborne particles, and outside weather conditions. Occasionally exposed to extreme heat, risk of electrical shock, and vibration. The noise level is usually moderate. Required travel up to 10%. This position is considered safety-sensitive.