Rental Supplement Program Counselor

Who We Are

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization dedicated to supporting social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe that quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

What You Will Be Doing

• Respond to referrals via HMIS and collaborate with referring agencies to collect and upload client eligibility information.
• Prepare initial, annual, and interim income certifications as outlined by Suffolk County’s HUD CoC funded programs.
• Work with new clients, including initial discussions, completion of all intake forms and review of financial documents.
• Contact all participating households at least once every three months regarding moves, changes in household composition or monthly income, budgeting issues, and supportive services.
• Execute basic math skills.
• Execute annual unit inspections to ensure housing quality standards are met for potential participants.
• Contact landlords to mediate Housing Quality Standard issues, lease renewals, and potential client repayment plans.
• Connect clients with needed and available community resources.
• Follow-up with clients and agencies as appropriate to document use/success of the referral.
• Maintain up-to-date records in AWARDS and HMIS.
• Document all interactions in a clear and concise manner.
• Establish good working relationships with referring agencies.
• Represent the company with community outreach and events.
• Remain up to date with industry standards and increase professional and technical skills through continuing education annually.

What You Need

• Education: Bachelors' Degree in a related field preferred. Extensive experience may be substituted for educational requirement.
• Experience: Basic knowledge and understanding of federal, state, and local homeless and housing programs and rental subsidies.
• Communication: Excellent verbal and written communication skills. Proficiency in English required. Bi-lingual (Spanish) is a plus.
• Computer Skills: Basic competency in MS Windows, MS Office, and on the Internet.
• Math Skills: Must be excellent.
• Physical Performance: Walking upstairs, driving, and setting up conference rooms.
• Reasoning Ability: Ability to prioritize, make appropriate decisions and judgment calls.
• Other Skills: Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details. Must be even tempered, have good negotiation skills, and the ability to meet unexpected deadlines.

Additional Information

• Salary: $24.04 per hour (50,003 per year)
• Non-Exempt Shift: Monday - Friday, 9 a.m. - 5 p.m.

Why CHI?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer paid time off, two personal days awarded annually, health insurance and health reimbursement account, dental and vision plans, flexible spending account, AFLAC supplemental insurance, voluntary plans, dependent care spending account, Working Advantage- Employee Perks, 401(k) retirement plan, life insurance, employee assistance program, monthly trainings and career development plans, and equal employment opportunity.