Rental Sales Specialist

About the role

LiftOne is a family-owned company in its fourth generation of leadership, built on trust, integrity, and a commitment to helping customers and employees succeed. We invest in people, facilities, and technology to support the supply chain and enable the delivery of critical goods. As a privately held company, we combine scale with a strong cultural foundation, giving us a competitive edge and making us a trailblazing organization built to last.

We seek hard-working, team-oriented professionals who thrive on new challenges daily. Our employees are central to our success, and we are dedicated to providing a work experience that helps them grow to their full potential. We offer competitive salaries, great benefits, and opportunities for advancement.

Responsibilities

• Service Existing Customer Accounts
  • Begin to learn equipment through training documents provided by the Rental Manager.
  • Proactively generate interest at existing customers with historically demonstrated need for returned assets.
• Expand Rental Customer Base
  • Cold-call prospective rental customers.
  • Generate interest with dormant rental customers.
  • Grow revenue through strategic decision-making, including following pricing matrices and enforcing discounting rules.
• Rental Documentation Creation
  • Respond to customer and internal rental equipment-related inquiries, questions, and requests.
  • Assist the collections department with accounts receivables, maintaining target DSO.
  • Issue POs and oversee accounts payables.
  • Facilitate all facets of the HYG fleet program.
  • Create rental contracts in SAP and ensure rental contract information and paperwork are accurate and complete.
  • Communicate and coordinate rental equipment delivery and pickup with site transportation coordinators.
  • Ensure complete and accurate delivery and pickup documentation is received from the transportation service provider, processed in the system, and filed within 24 hours.
  • Utilize Business Intelligence and SAP reports to drive rental metrics.
  • Review and process initial, periodic, and final billing on rental contracts.
  • Maintain rental paperwork and documentation to satisfactory audit standards.
  • Ensure rental contract files are up to date, organized, complete, and accurately maintained.
  • Update and maintain rental equipment master file records in the system.
  • Work with customers and fellow employees to meet customer needs.
  • Perform overtime/check-in/check-out, damage recovery, and other duties as assigned.

Qualifications

• Education and/or Experience
  • Bachelor’s degree from an accredited university is preferred, or two years or more of sales experience and/or training.
  • Previous experience working in a fast-paced environment, preferably in a service-oriented industry.
  • Strong customer service and communication skills.
  • Proven inside sales experience.
  • Track record of over-achieving quota.
  • Strong phone presence and experience dialing dozens of calls per day.
  • Excellent verbal and written communication skills.
  • Strong listening and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Ability to communicate the “Value Added” concept to customers at all levels.
  • Highly organized.
• Computer Skills
  • Proficient in Microsoft Office (Word, Excel, Outlook, and PowerPoint).
  • Desire and ability to learn and utilize auxiliary systems such as Salesforce, SAP, and ServiceMax.
• Language Skills
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
• Mathematical Skills
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Reasoning Ability
  • Ability to solve practical problems and deal with a variety of concrete variables in situations with limited standardization.
  • Ability to interpret instructions furnished in written, oral, diagram, or schedule form.

Workplace Requirements

Physical Demands

The employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. The employee is frequently required to sit. The employee must frequently lift, carry, push, pull, and/or otherwise move up to 25 pounds. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

Depending on site location, the employee may be exposed to moving mechanical parts and equipment. Occasional exposure to high, precarious places; fumes or airborne particles; outside weather conditions; vibration; wet and/or humid conditions; toxic or caustic chemicals; extreme cold; extreme heat; and risk of electrical shock. The noise level in some work environments is occasionally loud.