Rental Sales Specialist

About the role

The Rental Specialist works under the supervision of the Region Rental Sales Manager and is responsible for rental coverage of an assigned territory and/or customers for specific equipment and attachment rentals and sales. They also maintain familiarity with customers' operations and business requirements, attain a satisfactory rental and sales volume for the different products they are responsible for at an acceptable profit level, and provide feedback to other customer contact departments within the company.

Responsibilities

• Coverage of assigned territory and/or customers for specific equipment and attachment rentals and sales through regular contact, including office and job site visits, telephone contact, direct mail, and other appropriate means, in a structured and timely manner.
• Works closely with customers to assist them with proper equipment solutions, providing professional advice when requested.
• Consult with the Sales Manager on the management of each account.
• Arrange your own travel plans.
• Maintains familiarity with customers' operations and requirements.
• Maintains a strong knowledge of our customers' markets, focusing on general construction, landscape contractors, residential and commercial construction, industrial sites, and manufacturing.
• Is aware of general market conditions.
• Keeps abreast of product updates for products they represent and competitors' products.
• Keeps Sales Manager informed as to changes in the market.
• Attains a satisfactory rental and sales volume and profit.
• Achieves steady growth and increases rental and sales volume across all products and services in their portfolio consistent with profit objectives and company goals.
• Provides feedback to other customer contact departments within the companies.
• Informs appropriate managers of all customer comments about their departments and lends assistance where applicable.
• Works cooperatively with fellow employees.
• Works closely with other customer contact colleagues in their territory and Rental Counter personnel, supporting their efforts and presenting a consistent, unified message to our customers.
• Promotes "The Whole Store" to provide customers with value-added solutions and an industry-leading customer experience.
• Attends meetings and conventions as assigned.
• Attends company, customer, and association events as the Sales Manager assigns.
• Reports rental/sales data and maintains accurate records using company-provided technology.

Requirements

• Post-secondary education in business or a related discipline or 3+ years of related work experience or training is preferred.
• A background in construction or aerial equipment sales or rental is a plus.
• To perform this job successfully, the incumbent must possess the personal and professional qualities expected of a leader in the industry.
• Must have experience dealing with a fast-paced, transactional business style in varied markets.
• A strong mechanical aptitude is required.
• Knowledge of construction and aerial equipment is a plus.
• There must be a solid understanding of marketing and sales psychology and mathematical and computer capabilities.
• The individual must be able to work under deadlines, communicate and negotiate with experienced customers, and handle the pressure associated with all situations.
• The ability to learn quickly and to function independently will help the individual succeed.
• Strong written and verbal communication skills are a must.
• A valid driver's license is required.
• The individual must be willing to travel within an assigned territory and work irregular hours as required.

Physical Requirements

• While performing the duties of this job, the employee is occasionally exposed to outdoor elements, uneven terrain, moving machinery, and mechanical parts.
• The noise level in the work environment is usually moderate.