Rental Sales Management Trainee
About the role
The Rental Management Trainee program is designed to last 18-24 months and provides comprehensive training in areas such as Finance, Operations, Human Resources, and Sales/Marketing. The role involves supporting location and regional management with operational and administrative tasks.
Responsibilities
- Handle sales and process for inbound and outbound calls
- Maintain current and accurate data within the company's marketing database
- Generate rental, lease, and used vehicle sales leads
- Manage all rental asset processes, including Vehicle PM and cleanliness standards
- Meet overall Ryder market share by executing sales and marketing initiatives
- Ensure compliance with company, local, state, federal, and other regulatory agencies
- Reconcile all customer concerns, issues, and disputes to maintain relationships and grow the customer base
- Perform as an On-Call Representative on a voluntary and scheduled basis
- Perform other duties as assigned
Qualifications
- Bachelor's degree in Business Administration or a related field
- One (1) year or more customer service experience with issue resolution
- Intermediate computer literacy
Skills and Abilities
- Strong verbal and written communication skills
- Excellent communication and interpersonal skills
- Flexibility to work in a fast-paced, dynamic environment
- High energy, self-motivated, self-directed person capable of managing multiple projects simultaneously
- Ability to create and maintain professional relationships across all organizational levels
- Detail-oriented with strong follow-up practices
- Aptitude to learn quickly
- Ability to relocate within the region/US after completion of the training program
- Computer literate (intermediate required)
Benefits
Ryder offers comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options, as well as paid time off for vacation, illness, bereavement, family, and parental leave. The position may also be eligible for an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Ryder is committed to providing a safe and inclusive work environment and is an Equal Opportunity Employer.