Rental Pump Technician

What You Will Be Doing

• Inspect, diagnose, troubleshoot, and locate mechanical, electrical, and hydraulic deficiencies on rental pumps, including centrifugal, trash, submersible, diaphragm, and high-pressure units.
• Repair and/or replace pump components such as impellers, seals, bearings, housings, motors, and associated hydraulic or electrical systems.
• Determine the extent of necessary repairs, including identifying major overhauls, and prepare orders for required parts and services.
• Perform pump performance testing, calibrations, and adjustments using diagnostic tools to ensure proper operation and compliance with specifications.
• Fabricate, modify, or repair pump-related parts and fittings as needed, including light welding or brazing when required.
• Complete all documentation (work orders, parts orders, inspections, warranty support, comments, and time sheets) accurately and in a timely manner.
• Perform all work in accordance with established time, quality standards, and safety procedures to ensure reliable equipment for customers.

Primary Responsibilities

• Inspect, diagnose, troubleshoot, and locate mechanical, electrical, and hydraulic deficiencies on rental pumps, including centrifugal, trash, submersible, diaphragm, and high-pressure units.
• Repair and/or replace pump components such as impellers, seals, bearings, housings, motors, and associated hydraulic or electrical systems.
• Determine the extent of necessary repairs, including identifying major overhauls, and prepare orders for required parts and services.
• Perform pump performance testing, calibrations, and adjustments using diagnostic tools to ensure proper operation and compliance with specifications.
• Fabricate, modify, or repair pump-related parts and fittings as needed, including light welding or brazing when required.
• Complete all documentation (work orders, parts orders, inspections, warranty support, comments, and time sheets) accurately and in a timely manner.
• Perform all work in accordance with established time, quality standards, and safety procedures to ensure reliable equipment for customers.

Additional Responsibilities

• Participate in required safety program, and work in a safe manner.
• Perform additional duties as assigned by manager.

Who We Are Looking For

• A strong mechanical aptitude and a solid understanding of tools and equipment used for pump maintenance and repair.
• Familiarity with centrifugal, trash, submersible, diaphragm, and high-pressure pumps is a plus.
• The desire to learn and grow technical skills.
• A strong sense of urgency and commitment to providing superior customer service.
• The ability to follow direction, work collaboratively in a team environment, and maintain a focus on safety and quality.

Education/Experience

• A high school diploma or equivalent preferred.
• Required qualifications/skills include knowledge of pump systems including hydraulics, electrical components, mechanical assemblies, and the use of diagnostic test equipment to troubleshoot and repair centrifugal, trash, submersible, diaphragm, and high-pressure pumps.
• Ability to safely operate and test pumps and related equipment; follow oral and written instructions; read and understand operator and repair manuals; work cooperatively with others; work independently with minimal supervision; and maintain accurate service records.
• Ability to read, analyze, and interpret technical information such as schematics, technical manuals, wiring diagrams, and manufacturer specifications.
• Ability to operate service vehicles and equipment with all necessary licenses and certifications.
• Skilled in basic computer applications including email, internet usage, and equipment diagnostic software.
• Ability to communicate effectively through email, including sending and receiving notes and attachments.
• Strong customer service skills with the ability to ask and respond to technical questions from customers and supervisors.

Preferred Qualifications/Skills

• Course work from accredited trade school, college or university with an emphasis on pump mechanics, hydraulics, electrical systems, and fluid handling technology.
• Training related to diagnostics, pump performance testing, and repair of centrifugal, trash, submersible, diaphragm, and high-pressure pumps is highly desirable.

Values

• Safety: We value the lives and health of our team and customers above all else.
• Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
• Teamwork: We work as one across our organization for the benefit of our customers.
• Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide.
• Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.

What We Offer

• Competitive Pay Structure
• Individual Bonus Opportunities Available
• Techician Tool Allowance
• Full Medical, Vision and Dental Coverage
• Employee Wellness Programs
• Paid Vacations
• 401k Plan
• Strong Company Match
• Employee Profit Sharing
• Financial Wellness Coaching
• Employee Wellness Program
• Medical, Vision, Dental Insurance
• Prescription Drug Coverage
• Flexible Spending Accounts
• Short & Long Term Disability
• Group Life Insurance
• Personal Time Off
• Paid Holidays
• Paid Sick Leave
• Career Development
• Tuition Reimbursement
• Ongoing Training
• Advancement Opportunities