Rental Field Tech I

About the Role

The Rental Field Technician I provides high‑quality repair service on equipment, responding to customer needs in a positive, caring, and timely manner while ensuring maximum value for the work performed.

Responsibilities

• Complete assigned jobs and tasks to meet flat‑rate times and re‑do metrics.
• Accurately and timely complete related paperwork and access required databases (work order, parts order, JSA, DBS, SIMS, SIS web, STW).
• Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision.
• Provide accurate information to management for quoting.
• Diagnose and troubleshoot problems, recommend repairs, and perform all critical rental and engine repairs and adjustments.
• Test and verify correct operation of all repairs and adjustments.
• Apply general failure analysis and procedures to determine proper diagnosis.

Requirements

• High school diploma or GED; or 1‑3 years related experience/training; or equivalent combination of education and experience.
• CDL preferred.
• Ability to obtain or maintain any required licenses, certifications, and registrations.
• Ability to mentor Rental team members.
• Must possess or be able to obtain adequate tooling to perform duties.
• Knowledge of database software, internet software, manufacturing software, and order‑processing systems.
• Valid driver’s license with a clean driving record.
• Must be 21 years of age or older.
• Flexibility to work various schedules, including shift work, required overtime, and on‑call availability.
• Successful completion of the Work Steps assessment.

Benefits

• Comprehensive health, dental, vision, life insurance, and additional benefits.

Schedule

• Shift work with required overtime.
• On‑call availability.
• Travel up to 10 % of time.

Work Environment

The role requires regular physical activity, including standing, walking, using hands, reaching, stooping, kneeling, crouching, crawling, and frequent climbing or balancing. Occasional sitting and smelling are also required. Vision demands include close, distance, color, peripheral, depth perception, and focus adjustment.

Employees are regularly exposed to moving mechanical parts and toxic or caustic chemicals, as well as wet or humid conditions, high or precarious places, fumes, airborne particles, outdoor weather, extreme cold, and extreme heat. Occasional exposure to electrical shock and vibration may occur. The noise level is usually moderate. This position is safety‑sensitive, and reasonable accommodations are available for individuals with disabilities.