Rental Diesel Technician - Wagner CAT Rentals

About the role

At Wagner, our people are the driving force behind everything we do. We’re committed to helping our employees grow through meaningful work, career development, and opportunities to learn and advance. Join a team that values collaboration, innovation, and the people who make our success possible.

The Rental Diesel Technician may be responsible for performing incidental repairs, removing and replacing repairable sub-assemblies, evaluating damage to determine reusability in rebuild, troubleshooting equipment, and/or performing high-level diagnostic assessments in a manner that reflects the company’s vision of working as “One Professional Team.” Depending upon education and experience, the Shop Mechanic may perform all or some of the Essential Functions listed below with or without direct supervision.

Responsibilities

• Learns and understands how to use the work order system. Completes all documents and parts orders associated with repairs in an accurate and timely manner.
• Identifies parts for return timely.
• Works effectively with others in the shop and accepts helpful technical advice from others with more work experience.
• Communicates effectively with Shop Leads, Shop Coordinators, and Managers to ensure problems, nature of repair, and status of repairs are understood and followed up on.
• Always engages in required safety practices and maintains quality housekeeping in work area.
• Work is accomplished to the Service Department’s quality standards, within allowed time.
• Reads and understands the manufacturers’ Operation and Maintenance Manual per machine type and complies with its contents.
• Inspects equipment and maintains equipment to ensure safe operation.
• Understands the operation, function, specifications, capabilities, and controls of any piece of rental equipment to ensure all operating controls and functions are in compliance with manufacturers’ specifications.
• Inspects machines returned from rental for customer damage and notifies the supervisors regarding any specific damage that was found.
• Adheres to manager’s and lead mechanic’s directions regarding all repairs and service calls.
• Performs basic troubleshooting and diagnosing of equipment malfunctions and failures with appropriate supervision.
• Assists in rebuilding, repairing, and maintaining equipment and components.
• Attends training as requested.
• Assumes yard duties as needed; loads/unloads equipment and cleans returned rental equipment with pressure washer.
• Works overtime as required by workload and customers’ needs.
• Other duties as assigned by manager.

Requirements

• High School Diploma or GED
• Graduation from a technical school with emphasis on diesel engine preferred
• Heavy equipment, engine, or mechanic repair experience
• 1+ years administrative/clerical experience
• 1+ years customer service experience

Skills & Physical Demands

• Standing, walking, talking, sitting, use of hands & hearing
• Ascending or descending ladders, stairs, etc.
• Heavy work that includes lifting and/or moving objects up to 100 pounds or more
• Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills
• Safety & Product Knowledge
• Understanding of diagrams and schematics
• Intermediate diagnostic aptitude
• Basic knowledge of Microsoft Word, Wynne, and ET/SIS/SIS Web/STW
• Basic knowledge of Windows/Internet

Work Environment

• Noise: Moderate
• Indoors and Outdoors
• Specific Risks: Works with moving, mechanical parts; may work in high places and be exposed to equipment vibration and fumes

Benefits

• Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
• Medical, dental, and vision insurance
• Life and AD&D Insurance
• Retirement Plans - 401K eligible employees can receive a company contribution up to 7%
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• CEFCU - Employees have access to services including payroll deductions, savings, accounts, loans, VISA card and more
• Additional Benefits include Supplemental life Insurance, Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans

Pay

$22.00 - $28.00 per hour. Pay is dependent on education and experience.