Rental Delivery Driver I CDLA - Clifton, NJ

Must reside within 10 miles of Clifton, NJ.

About the Role

The Rental Delivery Driver delivers rental equipment to customers and provides basic operational training on proper and appropriate use. Additionally, the Rental Delivery Driver verifies equipment is clean and operational prior to and after each delivery.

Responsibilities

• Administrative Work (5%) – Maintains accurate parts and fleet inventories through proper documentation. Remains current on local licensing and safety requirements.
• Equipment Delivery and Pickup (60%) – Loads and unloads equipment on trailers, including proper securing and tie-down using cargo securement methods. Performs local deliveries and pick-ups of rental equipment to and from customer job sites and provides basic operational training. Obtains appropriate signatures for each delivery or pickup.
• Equipment Deployment to Stores (20%) – Assists with deployment of new equipment to store locations, including Pre-Delivery Inspections, delivering to the store, and training store associates on equipment operation. Completes proper check-in and check-out procedures and documents all work using the appropriate technology platform.
• Other Duties (5%) – Performs other duties assigned by direct leader or authorized personnel.
• Professionalism (10%) – Maintains professional appearance wearing THD-selected uniforms. Demonstrates high-quality customer service and professional conduct.

Requirements

• Must be twenty-one years of age or older.
• Must be legally permitted to work in the United States.
• Valid driver’s license.
• Valid DOT Physical Examination (Medical Card).
• One (1) year of Commercial Driving experience within the previous 5 years.
• Safe driving record.
• Knowledge of and/or experience driving delivery trucks, towing tandem axle utility trailers and towable construction equipment, operating safely within high traffic or congested city zones and in small areas.
• Knowledge of local major and minor roadways and ability to use maps and directions for efficient delivery routing.
• Working understanding of safe load securement, tie-downs, and transport.
• Working knowledge and understanding of Motor Carrier Safety regulations/DOT guidelines.
• Strong work ethic.
• Ability to work effectively with different personality types and all levels of associates.
• Working knowledge of handheld technology (smartphone, laptop, tablet).
• Ability to operate in extreme outdoor working conditions.
• Ability to adapt to unforeseen circumstances, including weather, traffic, and others.
• Ability to respond to common inquiries or complaints from customers, exceeding customer expectations.

Preferred Qualifications

• Working knowledge of Microsoft Office Suite.
• Demonstrated ability to collaborate and work effectively with cross-functional teams.
• Ability to convey complex or technical ideas in easy-to-understand terms to diverse audiences.
• Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers.
• Excellent written and verbal communication skills.
• One (1) year of commercial motor vehicle driving experience with a flatbed trailer within the previous 5 years.
• Experience in Equipment Rental Industry (mechanical, driving, counter sales, customer service, etc.).
• Basic knowledge of compact construction equipment, including trenching and earthmoving machines.
• Ability to work independently.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Problem-solving and troubleshooting skills.

Education & Experience

• Minimum Education: High school diploma or GED.
• Minimum Experience: 1 year of work experience.
• Preferred Experience: 2 years of work experience.

Schedule

Tuesday – Saturday, 5:00 AM – 2:00 PM.

Physical Requirements & Working Conditions

• Requires intermittent periods of continuous physical exertion, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.
• Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from dust, fumes, or odors.
• Typically requires overnight travel less than 5% of the time.

Management

This position typically reports to a Regional Field Ops Manager, Rental Regional Manager, or Rental Operations Supervisor. This role has no direct reports.