Rental Coordinator

Description

The primary function of the Rental Coordinator is to prepare assets for intake and outtake for customers. The Rental Coordinator also supports the Rental Manager for all their needs.

• Check in all trucks
• Organize trucks on lot
• Work with Rental Manager and Lease Sales Manager on contact information for prospects
• Remove GPS and license plates from retired trucks
• Perform drivers’ license audits on all rental reservations
• Conduct daily lot checks
• Take pictures of damage, record damage, and notify customer of damage
• Use Rental Management System to update rentals available and on rent
• Maintain insurance compliance and update certificates
• Send credit applications, follow up, and submit to Rental Manager for review
• Apply decals to all new trucks
• Perform other duties as assigned

Requirements

Individual has demonstrated a strong set of business skills listed below. Business Skills:

• Time and Priority Management - Prioritizing and completing tasks in order to deliver desired outcomes within allotted timeframes
• Teamwork - Cooperating with others to meet objectives
• Self-Starting - Demonstrating initiative and willingness to begin working

Behaviors:

• Customer-Oriented - The job requires identification and fulfillment of customer expectations
• Persistence - The job requires finishing tasks despite challenges or resistance
• Consistent - The job requires predictable performance in repetitive situations

Business Skills:

• Basic computer skills
• Repair order processing software

Working Hours

The individual will be required to work M-F from 8-5 and possible extended hours based on business needs. They may also need to be available for on-call or emergency situations.

Physical Requirements

• Mobility: The individual should be capable of moving around the repair shop, including walking, standing, and potentially bending or kneeling to inspect vehicles or equipment.
• Hearing: The individual should have good hearing to communicate effectively with technicians, customers, and vendors, and to be aware of any audible warnings or signals in the repair shop.
• Manual dexterity: A certain level of manual dexterity is required for the individual to handle paperwork, use computer systems, and potentially assist technicians with tasks such as parts ordering or equipment setup.
• Lifting: While heavy lifting may not be the primary responsibility of the individual, the ability to occasionally lift and move objects such as tools, equipment, or parts may be necessary.

Company Overview

Palmer Trucks is a full-service Kenworth dealership network serving Ohio, Indiana, Kentucky and Illinois with a comprehensive package of products and services. As a family-owned business with more than a half-century history of growth and success, Palmer Trucks has grown to a team of 700 individuals. With more than two million trucks on U.S. highways and interstates at any given time, a paramount need exists to keep the industry moving forward – 24 hours a day, 7 days a week. We maintain a commitment to forming authentic and valuable connections through fulfilling the industry’s unique, time-sensitive needs as a trusted partner. We accomplish this by providing products and services of the highest quality and value – personalized for you. Because of this philosophy, we develop and nurture long-term, valuable relationships with our partners. The Palmer Trucks team has the utmost privilege and gratitude of doing business, and these core values are what keep customers returning year-after-year and are what have kept us – On the Road Since 1965.

Benefits

• Individual, Spouse and Family coverage
• Multiple Products are affordable and provide value for you and your family
• Health and Wellness Benefits
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Supplemental Products like Short-Term, Long-Term Disability
• Financial Stability And Retirement Preparedness
• Our 401(k) program includes a company match
• Retirement Planning Assistance
• Financial Guidance and Education
• Full-time employees enjoy paid holidays and personal time
• Vacation based on the length of service

Resources

• Life Insurance
• Hospital Stay, Critical Illness, other products
• Bereavement Services and Employment Assistance Program
• Mental Health Resources readily accessible and without stigma
• Paid Training and Tools Assistance to do the job right.

Job Posting Information

This position is with an immediate opening start date and will allow for the proper notice for existing employer. Submit your resume with confidence that all contacts with us are completely confidential. Palmer Trucks is committed to working with and providing reasonable accommodations to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: hr@palmertrucks.com Palmer Trucks is an Equal Opportunity Employer. All Applicants are considered for employment without a regard to race, color, national origin, religion, sex (including pregnancy), age (40 or older), disability, veteran status or any other legally protected. Revised: August 2025.