Rental Coordinator

PACCAR is a Fortune 500 company established in 1905, recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture, and customer support of premium light-, medium-, and heavy-duty trucks under the Kenworth, Peterbilt, and DAF nameplates and also provides customized financial services, information technology, and truck parts related to its principal business.

About the role

PACCAR Leasing, a PACCAR division, was founded in 1980 to provide premium Kenworth and Peterbilt vehicles to leasing and rental customers. PacLease is one of the fastest-growing commercial truck leasing companies in the transportation industry. With independent and company-owned locations throughout the United States and Canada, PacLease provides customized full-service lease, rental, and contract maintenance programs designed to meet your specific fleet needs.

Job Functions / Responsibilities

• Manage Rental counter functions including but not limited to, yard checks, completion of rental agreements, lease & rental invoicing, and vehicle check-in & check-out.
• Provide customer service functions to include, but not limited to, sales activity (both outside and telephone), telephone solicitations, supporting existing customer relationships and reservation coordination.
• Cold call solicitation to generate new rental business.
• Provide administrative support to include word processing, filing, and phone coverage.
• Fuel tax recording and receipts.
• Licence/permit tracking.
• Insurance verification and follow-up.
• Complete yard checks and customer check out'/in's outside in all weather conditions.
• Other duties as assigned.

Qualifications

• Minimum of 1 year of experience with customer service in a fast-paced environment, including handling sales activities, telephone solicitations, and supporting customer relationships.
• Minimum of 1 year of experience working as part of a team and supporting colleagues, with the ability to work independently when needed.
• A “Team Player.”
• Strong interpersonal skills.
• Strong written and verbal communication skills.
• PC skills, including Microsoft Word and Excel.

Education

• Associate’s degree required.
• Bachelor’s degree highly preferred.