Rental Coordinator

About the Position

We are looking for someone who is outgoing and enjoys interacting with people, to work in our Chehalis location. The Rental Coordinator is responsible for assisting customers with their parts, service, equipment rental, and training needs. Customers are taken care of in person or over the phone. With Customer Satisfaction always a priority, follow up phone calls are made to our customers to see if they have any questions, concerns, to ensure their rental equipment needs are met.

Key Responsibilities

• Assist customers with their parts, service, equipment rental, and training needs.
• Take care of customers in person or over the phone.
• Maintain customer satisfaction by making follow up phone calls to ensure rental equipment needs are met.
• Schedule timely delivery and pick-up of equipment, perform preventive maintenance, and repair equipment.
• Complete appropriate paperwork, log and input data, and reconcile inventory assets.
• Professionally represent the company by continuing industry education, attending required meetings, coordinating with member companies, departments, and fellow employees, maintaining cleanliness and proper attire, and communicating effectively.
• Promote and adhere to strict safety standards.

Qualifications

• Strong communications skills in person and over the phone.
• Ability to work in a fast-paced environment and multitask.
• Demonstrate organizational skills and attention to detail.
• Strong PC skills with experience using Microsoft Office, DBS, and knowledge of construction equipment and general office equipment.
• High school diploma or equivalent necessary, bachelor's degree preferred.
• Valid state driver’s license.

Employee Benefits

• Hourly wage range: $30.50 to $34.45 per hour.
• Retirement: 401k with Company Match and Profit Sharing.
• Paid Time Off: Paid Vacation, Holiday, and Sick Leave.
• Health Insurance: Premera Blue Cross Medical with Telehealth and Dental.
• Vision Insurance: VSP Vision Insurance.
• Insurance: Company-paid Life, AD&D, and Disability Insurance.
• Guidance Resources: Employee Assistance Program.
• Rewards: Quarterly Employee Recognition Cash Program.
• Discounts: CAT Products, Rental/Sales Discounts.
• Financial Access: Credit Union Membership.
• Growth/Stability: Career growth opportunities within a 4th generation family-owned company for over 96 years.
• Tenure: Seniority bonus, starting at 5+ years.
• Talent Referral Program: Employee referral bonus.

Contact Information

To apply for this unique position, please go to our web site at: www.ncmachinery.com

Harnish Group Inc. is the Caterpillar Dealer in Central and Western Washington, Central and Eastern Montana, Northwestern Wyoming, Northwestern North Dakota, and the state of Alaska. Our Member Companies are N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T & E The Cat Rental Store, T&E Power Systems, SITECH Northwest Inc., representing Caterpillar and other manufacturers. A family owned and managed company since 1929 with over 1200 employees, our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.