Rental Coordinator
About the role
As a Rental Sales Coordinator, you’ll be the first point of contact for our rental customers, building relationships, understanding their needs, and recommending the right equipment to get the job done. You’ll guide customers smoothly through the rental process while delivering top-notch service that keeps them coming back.
Responsibilities
- Drive rental sales through direct customer interaction
- Deliver industry-leading customer service
- Analyze customer needs and provide expert guidance on equipment selection
- Help customers identify specifications regarding equipment
- Create and oversee rental contracts and agreements
- Consult with customers to answer inquiries and resolve their concerns
- Travel is required for training and/or to assist at other locations
Requirements
- Excellent customer service skills, such as the ability to initiate conversations with customers, maintain a friendly, energetic tone and handle multiple phone lines
- Ability to quickly establish rapport with customers while building and maintaining long-term customer relationships
- Knowledge of construction equipment
- Strong computer skills
- Attention to detail
- Ability to communicate well, both verbally and written
Qualifications (Preferred)
- Sales experience
- Experience in and knowledge of the construction/equipment industry
- Bilingual proficiency in both Spanish and English, enabling you to cater to a wider range of customers
Benefits
- Competitive pay to recognize your valuable contribution
- 401(k) with matching
- Comprehensive medical, dental, and vision plans
- Basic Life & AD&D, short-term disability, and long-term disability
- Wellness programs to focus on building healthy habits while earning prizes and cash bonuses throughout the year
- Holiday, PTO, and Parental Leave, promoting work-life balance and personal growth
- Casual dress attire
Foley Industries – Foley Equipment, Foley Power Solutions, Foley Rental, and SITECH Central – proudly stands at the forefront of progress, serving customers in Kansas and Western Missouri for over nine decades. With a dedicated team of over 1,000 employees, we are committed to delivering exceptional service, top-quality parts and rentals, and unparalleled sales support across a comprehensive range of Caterpillar and allied construction equipment, power generation solutions, and cutting-edge SITECH construction technology.