Rental Coordinator

At EquipmentShare, we’re assembling the best team to transform an industry through innovative technology, real-time support, and a team that truly cares. We’re hiring a Rental Coordinator at our rental facility in Lexington, KY for someone ready to grow with us and help build the future of construction.

Schedule

Monday to Friday, 7:00 AM to 5:00 PM with overtime pay after working 40 hours.

Responsibilities

• Respond to inbound leads and guide customers through the EquipmentShare rental process.
• Expand our existing customer base by building relationships with contractors and construction company principals.
• Educate customers about how EquipmentShare can help save them money, make more money, and operate more efficiently.
• Maintain and nurture existing customer relationships to ensure 100% satisfaction with service and support.
• Keep customers updated on new or additional ways EquipmentShare can improve their business.
• Promptly respond to and resolve customer inquiries, requests, complaints, or other communications.
• Develop new sales strategies and techniques to increase market share and improve customer experience.

Benefits

• Monthly Family Dinner Night — company treats you and your family to dinner every month (*restrictions apply).
• Competitive compensation.
• Full medical, dental, and vision coverage for full-time employees.
• Generous PTO + paid holidays.
• 401(k) + company match.
• Tool and boot reimbursements (role dependent).
• Gym membership stipend + wellness programs (earn PTO and prizes!).
• Company events, food truck nights, and monthly team dinners.
• 16 hours of paid volunteer time per year.
• Career advancement, leadership training, and professional development opportunities.
• Access to industry-leading diagnostic tools.

Requirements

You want to be part of a team transforming the industry to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work and are excited to grow within a fast-paced, mission-driven environment.

• See challenges as opportunities.
• Embrace change and continuous improvement.
• Bring energy, effort, and optimism every day.

Skills & Qualifications

Required Skills/Abilities:

• You’re a great listener and care about solving your customer’s problems.
• You’re energized by building, nurturing, and maintaining customer relationships throughout the rental process.
• Strong interpersonal and problem-solving skills.
• Ability to adapt to the fast pace of a growing company and stay educated on the latest EquipmentShare products and services.

Education and Experience:

• High School diploma or equivalent.