Rental Coordinator

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares. We’re hiring a Rental Coordinator at our rental facility in Nacogdoches, TX, and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction.

Schedule

Monday to Friday, 7:00 AM to 5:00 PM with overtime pay after 40 hours.

Responsibilities

• Respond to inbound leads and guide customers through the EquipmentShare rental process
• Expand existing customer base by building relationships with contractors and construction company principals
• Educate customers about the numerous ways EquipmentShare can help save them money, make more money, and operate more efficiently
• Maintain and nurture existing customer relationships to ensure 100% satisfaction with the level of service and support
• Keep customers up-to-date about new or additional ways EquipmentShare can help improve their business
• Promptly respond to and resolve customer inquiries, requests, complaints, or other communications
• Develop new sales strategies and techniques to increase market share and improve customer experience

Benefits

• Monthly Family Dinner Night — employee and family dinner every month (restrictions apply)
• Competitive compensation
• Full medical, dental, and vision coverage for full-time employees
• Generous PTO + paid holidays
• 401(k) + company match
• Tool and boot reimbursements (role dependent)
• Gym membership stipend + wellness programs (earn PTO and prizes)
• Company events, food truck nights, and monthly team dinners
• 16 hours of paid volunteer time per year
• Career advancement, leadership training, and professional development opportunities
• Access to industry-leading diagnostic tools

Qualifications

• Great listener who cares about solving customer problems
• Energized by building, nurturing, and maintaining relationships with customers throughout every step of the rental process
• Strong interpersonal and problem-solving skills
• Ability to adapt to the fast pace of a growing company and stay continuously educated on the latest EquipmentShare products and services
• See challenges as opportunities
• Embrace change and continuous improvement
• Bring energy, effort, and optimism every day

Education & Experience

• High School diploma or equivalent