Rental Coordinator

About the role

EquipmentShare is transforming the construction rental industry with proprietary T3 technology, real-time support, and a people-first culture. We’re hiring a Rental Coordinator at our Mound House, NV facility to respond to inbound leads, grow and nurture contractor relationships, educate customers on cost-saving solutions, resolve inquiries, and develop sales strategies that expand market share.

Responsibilities

• Respond to inbound leads and guide customers through the EquipmentShare rental process
• Expand the existing customer base by building relationships with contractors and construction company principals
• Educate customers on how EquipmentShare helps them save money, increase revenue, and operate more efficiently
• Maintain and nurture existing customer relationships to ensure 100% satisfaction with service and support
• Keep customers informed about new or additional ways EquipmentShare can improve their business
• Promptly respond to and resolve customer inquiries, requests, complaints, and other communications
• Develop new sales strategies and techniques to increase market share and improve the customer experience

Benefits

• Monthly Family Dinner Night (employee favorite, restrictions apply)
• Competitive compensation
• Full medical, dental, and vision coverage for full-time employees
• Generous PTO + paid holidays
• 401(k) with company match
• Tool and boot reimbursements (role dependent)
• Gym membership stipend + wellness programs (earn PTO and prizes)
• Company events, food truck nights, and monthly team dinners
• 16 hours of paid volunteer time per year
• Career advancement, leadership training, and professional development opportunities
• Access to industry-leading diagnostic tools

Qualifications

• Great listener who cares about solving customers’ problems
• Energized by building, nurturing, and maintaining relationships throughout the rental process
• Strong interpersonal and problem-solving skills
• Adaptable to a fast-paced, growing environment with continuous learning on new products and services
• High school diploma or equivalent
• Sees challenges as opportunities
• Embraces change and continuous improvement
• Brings energy, effort, and optimism daily

Pay

Hourly range: $19.50–$30/hour. Final compensation depends on experience and location.

Schedule

Monday–Friday, 7:00 AM–5:00 PM with overtime pay after 40 hours.