Rental Coordinator

Company Benefits

• 401(k) with Company match
• Weekly Pay
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Health Savings Account (HSA)
• Employer-paid life insurance with a "buy-up" option
• Employee Assistance Program (EAP)
• Employer-paid STD Disability Benefit
• Voluntary life, Accident, and LTD Disability benefit options
• Paid Parental leave
• Paid time off and Holiday Pay
• Employee Referral program
• Retailer Sharing Program

Job Requirements

• Basic understanding of equipment, types, availability, and rental process
• Highly motivated operational professional that can operate within the guidelines assigned
• High energy with a strong understanding of the revenue stream is a must
• Exceptional communication, presentation and persuasion skills and positive professional attitude
• Detail orientation and accuracy is a must
• Proficient level of computer skills including MS Word, PowerPoint, Excel, and Outlook
• Able to manage various tasks simultaneously
• Excellent time management skills
• Exceptional verbal and written communication skills
• Possess decision-making, problem resolution and creative thinking skills
• Able to multi-task activities with shifting priorities
• Maintains a safe work environment
• Participates in all safety meetings
• Communicates all concerns or violations to the appropriate manager(s) immediately
• Uses the proper Personal Protective Equipment when performing work duties
• Employee wears the proper shoes, glasses, gloves, ear protection, etc.
• Employee is properly attired to perform their job safely (no loose-fitting clothes, unsafe jewelry, etc.)
• Abides by all local, state, and Federal laws
• Reads, understands, and agrees to follow the policies outlined in the Company Safety Manual and Company Handbook
• Demonstrates behaviors always aligned with the Company’s Core Values
• Assists in driving a continuous improvement strategy within the business to result in ongoing incremental gains in quality and efficiency
• Performs other related duties as assigned

Responsibilities

• Respond to inbound leads and guide customers through the ERG Way or rental
• Expand our existing customer base by fostering relationships with current customers
• Maintain and grow relationships to ensure that our customers receive a “best-in-business” sales, service, and support experience
• Ensure customer education by sharing the latest and greatest ERG has to offer
• Promptly respond to and resolve customer inquiries, requisitions, complaints, and general communications
• Develop new sales techniques and strategies to increase market share