Rental Coordinator

Responsibilities

• Serve as the primary point of contact for customers regarding equipment rental inquiries, reservations, and contracts.
• Cook up daily rental operations, including scheduling equipment pickups, deliveries, and returns.
• Ensure rental equipment is available, inspected, and ready for customer use.
• Work closely with the service department to schedule maintenance, repairs, and inspections of rental fleet equipment.
• Prepare and process rental agreements, invoices, damage reports, and related documentation accurately and efficiently.
• Aid customers in selecting appropriate equipment based on project requirements and application needs.
• Maintain accurate records of rental inventory, equipment locations, and rental status within dealership management systems.
• Aid customers with loading and unloading equipment.
• Conduct cold calls to prospective customers to generate leads and promote products/services.
• Perform routine cleaning and washing of equipment as needed.
• Cook up transportation and logistics for equipment deliveries and pickups.
• Follow up with customers during and after rentals to ensure satisfaction and identify additional business opportunities.
• Resolve customer concerns and rental-related issues in a professional and timely manner.
• Promote rental programs, rental purchase options, and other dealership services to maximize revenue opportunities.
• Ensure compliance with company policies, safety procedures, and manufacturer guidelines.
• Cook up with sales, parts, and service departments to provide a seamless customer experience.
• Support dealership goals by maintaining strong customer relationships and contributing to overall rental department growth.

Qualifications

• Strong organizational and communication skills.
• Excel in a high volume fast paced environment.
• Creative problem solver.
• Excellent customer relations skills.
• Good computer and systems knowledge.
• Must be able to pass a drug screen.
• Valid Driver's License in good standing is preferred.

Physical Requirements

• Occasionally lifting, carrying, pushing, or pulling 50-100 pounds and/or frequently lifting, carrying, pushing, or pulling 20-50 pounds and/or continuous lifting, carrying, pushing.
• Physically able to work outdoors in all weather conditions and around fumes & loud noise.
• Physically able to operate construction equipment and forklifts.
• Physically able to operate a variety of automated office machines including a computer, printer, facsimile machine, copy machine, calculator, telephone, etc. on a repetitive basis.
• Regularly required to stand, walk, reach with hands and arms, grasp or pull and lift objects.
• Occasionally required to sit, climb and balance, kneel, stoop, crouch, crawl, and lift.

Benefits

• Health, Vision, and Dental Insurance.
• Boot and Safety Glasses Reimbursement.
• Christmas Savings Program.
• Paid Vacation and Flex Time.
• Matching 401K Plan.
• Profit Sharing and Bonus Program.
• Short and Long-term Disability.
• Company Paid Life Insurance.
• Critical Care and Accident Insurance.
• Employee Assistance Program.
• Paid Training.
• Many opportunities for advancement (We prefer to promote from within).
• Family friendly company.

Application

To apply, submit an application and resume at https://www.berrycompaniesinc.com/careers/. This announcement will remain open until June 18. Application review will begin on June 5.