Rental Coordinator

About the role

We are hiring a Rental Coordinator in Charlotte, NC. The position involves providing exceptional customer service, answering high volume phone calls and emails, maintaining a safe working environment, and assisting with daily branch operations.

Responsibilities

• Provide exceptional customer service to all accounts.
• Process credit card charges.
• Communicate daily with Outside Sales Associate on inquiries and/or orders received.
• Prepare quotes for outside sales and fax to clients as required.
• Coordinate equipment requirements for efficient order fulfillment and cost containment.
• Plan and direct customer orders with the service department.
• Communicate with the service department and/or shop supervisor in regards to equipment shipments and arrange orders for shipment.
• Ensure proper generation of rental agreements and associated documents.

Requirements

• High School Diploma or equivalent required; Minimum two (2) years of customer service and/or sales experience.
• Greater than three years of customer service experience preferred.
• Associate's degree preferred.
• Customer service in an industrial/rental environment is preferred.
• Working knowledge of positioning equipment, welding applications and equipment is an asset.

Qualifications

• High School Diploma or equivalent required; Minimum two (2) years of customer service and/or sales experience.
• Greater than three years of customer service experience preferred.
• Associate's degree preferred.
• Customer service in an industrial/rental environment is preferred.
• Working knowledge of positioning equipment, welding applications and equipment is an asset.

Benefits

• Comprehensive Family Benefits: Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
• Future Security: RPP with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.
• Early Access: Your benefits start after 90 days of employment.

Pay

Pay Range: $55,000 - $60,000 plus bonus.

Schedule

Monday - Friday 7:30 AM to 4:30 PM.

Skills

Required skills include strong communication, problem-solving, and organizational abilities. Preferred skills include familiarity with welding applications and equipment.

Benefits

• Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
• RPP with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.
• Early Access: Your benefits start after 90 days of employment.

Benefits

Additional benefits include:

• Employee Assistance Program (EAP)
• Pre-tax commuter transportation benefit
• Parental leave
• Vacation, sick time, floating holidays, jury duty and funeral/bereavement leave
• Paid holidays for all eligible full-time employees
• 401k plan with company matching funds
• Tuition reimbursement
• Discounted college tuition for eligible employees’ dependents
• Airgas Scholarship Program for dependent children

About Airgas

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare.

Equal Employment Opportunity Information

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment.