Renovation Draw Specialist

Job Duties

• Provide professional support to all stakeholders.
• Review, process and track renovation draw and change requests as well as all incoming and outgoing communication.
• Verify lien waivers, insurance, invoices and other required paperwork.
• Monitor project timelines and budgets.
• Balance renovation budget to accounting budgets to ensure accuracy.
• Collaborate with borrowers, contractors, third-party vendors and inspectors and internal partners.
• Adhere to all regulatory requirements, internal policies and procedures.
• Other duties as assigned

  Qualifications

  • Knowledge of renovation processes, loan products and basic accounting.
  • Strong attention to detail, organization and analytical/problem-solving abilities.
  • Proficiency in relevant financial software and Microsoft Office.
  • Strong oral and written communication skills.
  • High school diploma or equivalent.
  • Minimum 1 year experience with renovation or construction required.
  • Minimum 1 year experience customer service experience required.
  • Ability to handle 15-20 phone calls a day preferred.
  • 6 months mortgage servicing experience preferred.
  • Proficiency with computer systems including MS Office (Word, Excel, and Outlook).

    Work Environment

    This is a remote position.

    Compensation and Benefits

    • Estimated Rate of Pay: $24.00 - $30.00
    • This position is full-time; non-exempt.
    • The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
    • Plaza offers a competitive benefits package; including medical/dental/vision, paid time off and holidays, 401(k), life and pet insurance.
    • Plaza also offers additional benefits such as Accident, Hospital, and Critical Illness insurance, and Flexible spending accounts along with a variety of discounted services.

      About the Role

      Founded in 2000, Plaza Home Mortgage, Inc. is a privately owned, full-service national lender, offering Wholesale, Correspondent, Renovation and Reverse residential mortgages. Headquarters is in San Diego, California, where Plaza employs a network of sales associates to serve its clients nationwide. Plaza is dedicated to building quality, long-term relationships with its mortgage broker and correspondent clients by offering comprehensive programs and exceptional customer experience.