Renewals Manager

Responsibilities

• Own the complete renewal cycle for assigned clients, ensuring timely and accurate processing
• Negotiate contract renewals with a focus on preserving customer relationships and enhancing contract value
• Maintain a forecast for renewals, analyzing trends and identifying risks regularly
• Engage with key decision-makers to understand budgeting and potential hurdles
• Proactively identify risk signals and collaborate with relevant teams to secure retention
• Create and present customized pricing proposals that align with customer requirements
• Communicate the company's value proposition and counteract competitive threats during negotiations
• Improve renewal processes and contribute to the creation of scalable playbooks for the team

Qualifications

• 5-7 years of experience in renewals, account management, or sales in a B2B SaaS environment
• Proven success in negotiating contracts with various stakeholders
• Ability to manage a high-volume customer portfolio while ensuring satisfaction
• Familiarity with ARR data and renewal metrics
• Cross-functional collaboration experience with Customer Success, Finance, and Sales Operations

Pay

$100,000 – $120,000 annually

Schedule

Remote - US based candidates only, no visa sponsorship available