Renewals Analyst
About the role
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About The Team: Stripe has a growing focus on our Renewals business and opportunity to drive growth. Our team provides strategic & operational partnership to those specialized sellers, cross-functional product partners, and leadership. Partnership is provided across three pillars: Strategy and planning, Operations, Analytics and insights. Within the GTM Strategy & Operations organization, our team, the renewals team of our GTM Post Sales Strategy & Operations is focused on driving business changes across business operations, insights, process, and tooling. We facilitate incremental Stripe productivity improvements to help our specialized sellers deliver key revenue results for their remit and drive Stripe Revenue. We are a global team with resources in the Americas, Europe and Asia Pacific.
Responsibilities
- Set annual and quarterly SOKRs and track performance.
- Build actionable reports and insights for leadership reporting forums.
- Prepare for QBRs and other leadership meetings.
- Examine operational or financial data to uncover trends and guide decision-making.
- System and operational workflow management analysis and investigation.
- Improve business processes through data driven decisions.
Requirements
- 5+ years of operations experience in a software solutions or technology company.
- 3+ years working with a GTM or Sales organization.
Skills
- Strong comfort with LLM and AI tooling (e.g. Cursor, Claude Code or Open AI)
- Data Analytics (Google Sheets/Excel data manipulation, SQL)
- Business and operational SLA reporting
- Communicate clearly, proactively, and concisely
- Self-starter and comfortable dealing with ambiguity
Qualifications
- Tableau or SFDC report development experience
- Experience as a User and Report developer
Pay
The annual US base salary range for this role is $150,200 - $225,200. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.
Benefits
- equity
- company bonus or sales commissions/bonuses
- 401(k) plan
- medical, dental, and vision benefits
- wellness stipends
Schedule
Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each