Renewal Specialist

Before we tell you about the job, here’s what you should know about us. At Unified Group Services, we take care of the customer, and then some! Established in 1996, we’re a proud full-service third-party administrator (TPA) for self-funded group health insurance plans. Our mission is centered on you—whether you’re a customer or a team member—because we believe that great service starts with a great culture. We empower our customers with innovative programs, cutting-edge technology, and trusted partnerships that help control healthcare costs while ensuring access to top-tier benefits. Every service we deliver is backed by a professional, experienced team that provides personal attention with speed and care. We don’t just talk about our values—we live them, training every employee to uphold the principles that have guided us from the beginning.

About the role

This is a highly collaborative role where you’ll work with your team to prepare timely monthly, semi-annual, and annual documents. Your top priorities will be accuracy and timeliness, and you’ll make sure all report templates are updated with the newest information. You’ll post documents to a secure website, prepare customer healthcare expenditure reviews, and submit annual customer renewal reports to reinsurance carriers. Your thoroughness and diligence will keep our records organized and help ensure customers maintain their healthcare coverage.

Responsibilities

• Prepare timely monthly, semi-annual, and annual documents
• Update report templates with the newest information
• Post documents to a secure website
• Prepare customer healthcare expenditure reviews
• Submit annual customer renewal reports to reinsurance carriers

Requirements

• Working knowledge of Microsoft Excel (advanced proficiency is preferred)
• Customer service-focused mindset
• Attention to detail and a commitment to accuracy
• Excellent organizational skills
• High school degree or equivalent
• Desire to keep growing and to go the extra mile
• Ability to pass a background check and drug screening

Benefits

• Health, dental, and vision insurance
• Paid time off (PTO)
• Life insurance
• Short- and long-term disability
• HSA/FSA
• 401(k) with company match
• Education assistance
• Employee assistance program
• Growth opportunities
• Wellness programs and a sponsored health clinic
• Company parties

Pay

Experience-based hourly wage