Renewal Specialist

About the role

This hybrid position (in-office up to 2x a week) is based in the Greater Phoenix, Arizona area.

Responsibilities

Renewals Support

• Oversee tracking of upcoming renewal opportunities, secure quotes, and distribute notifications to sales teams.
• Cultivate and manage relationships with suppliers and distributors for renewal contracts.
• Leverage data analytics to inform decision-making processes, including identifying trends and patterns in renewal contracts.
• Evaluate the effectiveness of renewal strategies using key performance indicators (KPIs) and metrics.

Licensing Support

• Provide expert guidance on cloud licensing options and renewals for suppliers.
• Oversee the setup and provisioning of Cloud SaaS service accounts and licensing.
• Manage client license renewal requests, quotes, and orders through various system portals and applications.
• Track and report on the financial status of cloud license orders and support finance teams with invoicing processes.
• Administer the Supplier Incentive program, including managing claims, referrals, and direct submissions to suppliers.

Requirements

• 2-4 years of experience in lifecycle management, sales administration, licensing administration, contract management, and/or supplier incentive management.
• Strong analytical skills and ability to analyze data and make data-driven decisions.
• Strong verbal and written communication skills.
• Proven ability to work independently and take initiative.
• Self-motivated and goal-oriented with a high level of personal accountability.
• Strong problem-solving skills and proactive communication.
• Adaptability and resilience in a dynamic, fast-paced environment.

Skills

• Emphasis on data analytics and decision-making processes.
• Focus on evaluating renewal strategies using KPIs and metrics.
• Strong problem-solving skills and proactive communication.

Benefits

• Comprehensive health, dental, vision, and 401K plans.
• Company paid basic life insurance, long term disability, and parental leave.
• Quarterly company contribution towards Health Savings Account (HSA).
• Flexible hybrid work schedule.
• Frequent performance recognition awards.
• Paid Time Off (PTO).
• Paid Holidays.
• Associate Referral Bonus.
• Military Differential Pay for Active Military Associates.

Pay

Starting at $25.00/Hr (DOE).