Renewal Account Executive (Remote in EST & CST)

Job Description

As a Renewal Account Executive within the Digital Shipping Solutions team, you will play a critical role in driving client retention and contributing directly to Pitney Bowes' Annual Recurring Revenue (ARR) goals. This is a remote Inside Sales position open to qualified candidates living in the United States. Candidates located in the PST and MST areas are not eligible for consideration for this job. The non-negotiable compensation for this role is $21.88 per hour. This position is also eligible for incentive-based earnings, bringing the total on-target earnings (OTE) to approximately $75,000 annually.

What You Will Do

• Manage, upgrade, and grow a portfolio of small and mid-sized business or multi-location accounts through proactive 40 - 60 daily outbound calling.
• Generate quotes, close activities, and process order information to retain core revenue.
• Present and close renewal opportunities virtually or by phone with existing clients.
• Address and overcome client objections by effectively communicating program benefits, features, and Pitney Bowes' value proposition.
• Navigate the requirements and regulations associated with renewal agreements.
• Plan and document sales activities, maintain accurate customer records, execute campaigns, build pipeline, and manage forecasting using Salesforce.
• Perform additional duties as assigned.

Your Background

• Direct experience interacting with clients in sales capacity.
• Knowledge of Shipping or Mailing domain, including a foundational understanding of carrier solutions.
• Strong experience selling SaaS solutions, ideally in eCommerce, warehouse shipping, mailing solutions, or office shipping.
• Demonstrated success in client retention.
• Proven ability to close business over the phone or in virtual environments.
• Excellent written and verbal communication skills.
• Comfortably initiating 40-60 outbound sales calls at a mid-level volume.
• Proficient with Customer Relationship Management (CRM) tools.

About the Role

This is a remote Inside Sales position open to qualified candidates living in the United States. Candidates located in the PST and MST areas are not eligible for consideration for this job. The non-negotiable compensation for this role is $21.88 per hour. This position is also eligible for incentive-based earnings, bringing the total on-target earnings (OTE) to approximately $75,000 annually.

Qualifications

Direct experience interacting with clients in sales capacity.

Knowledge of Shipping or Mailing domain, including a foundational understanding of carrier solutions.

Strong experience selling SaaS solutions, ideally in eCommerce, warehouse shipping, mailing solutions, or office shipping.

Demonstrated success in client retention.

Proven ability to close business over the phone or in virtual environments.

Excellent written and verbal communication skills.

Comfortably initiating 40-60 outbound sales calls at a mid-level volume.

Proficient with Customer Relationship Management (CRM) tools.

Skills

Product-oriented sales professional committed to delivering exceptional client satisfaction.

Skilled at identifying upsell and cross-sell opportunities within the Pitney Bowes suite of solutions.

Motivated to continually grow and develop as an Account Executive in the technology space.

Experienced in Inside Sales, particularly within the Shipping or Mailing domains.

Benefits

Pitney Bowes supports a drug-free workplace. We offer comprehensive benefits globally (PB Benefits and Wellbeing Programs).

Pay

The non-negotiable compensation for this role is $21.88 per hour. This position is also eligible for incentive-based earnings, bringing the total on-target earnings (OTE) to approximately $75,000 annually.

Schedule

This is a remote Inside Sales position.