RENAISSANCE DISHWASHER

About the Role

The Steward/Dishwasher is responsible for cleaning, sanitizing, and drying all china, glassware, silverware, and other equipment returned to the dish hall station. This position may also ensure that all tables are kept clean and presentable with clean china, glassware, silverware, and linen.

Responsibilities

• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with service standards and scheduling needs.
• Maintain high standards of personal appearance and grooming, including wearing the proper uniform and nametag.
• Comply with service standards and regulations to encourage safe and efficient hotel operations.
• Maintain a warm and friendly demeanor at all times.
• Maintain the dish washing station, organize and place items in trays for the washing machine, and operate the washing machine.
• Dry items and return them to their proper stock location.
• Wash items by hand that are not suitable for automatic washing and return them to their proper location.
• Assist fellow employees to ensure the restaurant meets guest volume and completes assigned side duties.
• Follow safety and sanitation practices and work with clean and sanitized tools.
• Perform duties requiring standing and fast movement throughout the kitchen area.
• Complete side duties such as cleaning vents, scrubbing trash cans, cleaning gum from underneath tables, detailed cleaning of chairs, cleaning ice bins, replacing light bulbs, setting up sanitizers, cleaning floor sweepers, emptying trash, and taking trash to the dumpster.
• Comply with all health and safety regulations.
• Perform other duties as assigned.

Requirements

Education & Experience

• High school diploma or equivalent preferred.
• Experience in a hotel or related field preferred.

Physical Requirements

• Flexible and long hours sometimes required.
• Heavy work – exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during the entire shift.

Mental Requirements

• Ability to convey information and ideas clearly.
• Ability to evaluate and select among alternative courses of action quickly and accurately.
• Ability to work well in stressful, high-pressure situations, including handling guest objections and disputes to satisfactory results.
• Ability to show initiative in job performance, including anticipating what needs to be done before it becomes necessary.
• Ability to maintain composure and objectivity under pressure.
• Effectiveness in handling problems in the workplace, including preventing, identifying, and solving problems as necessary.
• Ability to assimilate complex information from disparate sources and adjust or modify to meet constraints.
• Effective listening, understanding, and clarifying of concerns and issues raised by co-workers and guests.
• Ability to work with and understand financial information, data, and basic arithmetic functions.

Benefits

• Medical, dental, and vision benefits.
• Life Insurance.
• Short-term and Long-term disability.
• Employee Assistance Program.
• Discounted Rooms Programs.
• Paid Holidays.
• Paid Vacation & Sick Time.
• 401(k) Retirement Savings Plan.