Remote Volunteer Digital Experience & Engagement Director — Believe in Me

Responsibilities

• Map key audience journeys, digital properties, owners, content, data flows, risks, and conversion points
• Develop an approved roadmap for accessibility, usability, content, search visibility, engagement, measurement, and maintenance
• Cook up program-specific brands, contacts, websites, social channels, videos, links, and UTM standards
• Align product, UX, content, marketing, outreach, support, accessibility, privacy, security, and analytics volunteers
• Define responsible measures focused on qualified engagement and service outcomes
• Reduce duplication, broken journeys, inconsistent claims, inaccessible content, and unnecessary data collection
• Establish review, approval, publishing, testing, monitoring, and incident procedures
• Protect participant, donor, applicant, volunteer, and partner information
• Avoid dark patterns, misleading claims, unapproved tracking, or publication outside delegated authority

Qualifications

• Senior experience in digital strategy, UX, product, marketing technology, content, web, analytics, or digital operations
• Strong journey mapping, accessibility, governance, analytics, privacy, cross-functional leadership, and prioritization
• Familiarity with nonprofit, education, youth-centered, and multi-brand digital ecosystems
• At least 25 years old and willing to complete screening and confidentiality requirements
• Ability to coordinate distributed volunteers and program owners

Pay

This is a remote, recurring leadership role. Expect approximately 6–10 hours per month for at least twelve months.