Remote Training Facilitator

Description The Trainer delivers instructor-led, virtual, and blended training to end users, operations staff, and program stakeholders supporting a large-scale Medicaid enterprise system implementation for a healthcare technology client. Working from an established curriculum, the Trainer facilitates scheduled sessions, adapts delivery to different learning styles and experience levels, and provides post-training support that reinforces system adoption and operational readiness. This position is performed remotely and supports an assigned eight (8) hour shift within Pacific Time business hours. Must be eligible to work in the United States. No sponsorships are available at this time. Project Duration: 9/28/26 to 12/31/26 Essential Duties Delivers engaging and interactive training programs to diverse audiences through instructor-led, virtual, webinar-based, on-the-job, and blended learning formatsFacilitates training courses that support operational readiness, system adoption, compliance, and non-technical skill developmentAdapts training delivery methods to accommodate different learning styles, experience levels, and audience needsCollaborates with business units, subject matter experts (SMEs), and instructional designers to identify learning requirements and confirm that training materials are accurate, effective, and user friendlyAssists with training needs assessments and helps determine the appropriate learning solutions to address performance gapsDevelops and maintains lesson plans, facilitator guides, participant materials, job aids, presentations, manuals, handouts, and other learning resourcesDelivers live and recorded training programs using a variety of learning technologies and communication platformsProvides post-training support, coaching, resources, and guidance to reinforce learner success and performance improvementMaintains training records and documentation in compliance with organizational standards and confidentiality requirementsContributes to the continuous improvement of training curricula, delivery methods, and the learner experienceInteracts regularly with employees, leaders, subject matter experts, clients, and business partnersMaintains accountability for training delivery, learner engagement, project deadlines, and training effectivenessPerforms other duties as assigned Requirements Strong knowledge of adult learning principles, instructional design methodologies, and learner engagement techniquesDemonstrated experience facilitating both in-person and virtual learning programsAbility to use training technologies, business software applications, and virtual learning platforms effectivelyStrong presentation, facilitation, verbal communication, and interpersonal skillsExperience creating training documentation, participant materials, and facilitator guidesStrong organizational and project management skills with the ability to manage multiple priorities and deadlinesStrong technical writing, proofreading, and editing skillsAbility to work independently and collaboratively within cross-functional teamsStrong analytical and problem-solving abilitiesAbility to command a virtual classroom with confidence and compassionAbility to maintain confidentiality and professionalism while working with employees and stakeholdersAvailability to work an assigned eight (8) hour shift between 8:00 AM and 4:30 PM Pacific Time, Monday through FridayAbility to work from a secure, distraction-free remote work environment with reliable high-speed internet Education And Experience A bachelor's degree, or an equivalent combination of education and experienceThree (3) to five (5) years of experience in training delivery, facilitation, adult learning, or employee developmentExperience delivering training on enterprise systems, or in a Medicaid, health and human services, or public sector environment, preferredMicrosoft Office, including Word, PowerPoint, and Teams, experience required Physical Requirements & Environmental Conditions: An employee must meet these physical demands to successfully perform the essential functions of this job. Employee is regularly required to talk or hear, sit, stand, and utilize technology tools such as a laptop computer for extended periods of time. Specific vision abilities include close vision and the ability to adjust focus. This position requires the ability to occasionally lift up to 20 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Briljent is a solutions-based company. Solutions come from creative ideas; ideas come from being creative with differences. Briljent believes diversity and inclusion are critical to the success of the company. Employment at Briljent is based on merit and professional qualifications. We do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, national origin, disability, age, veteran status, marital status or any other basis protected by federal, state or local law, regulation or ordinance.