Remote Telemedicine Job at Traya, Mumbai | MBBS Doctors Apply Today!

About the role

This Remote Telemedicine Job at Traya allows you to work in a technology-driven healthcare environment while making a meaningful impact on patients' health. Traya is one of India's leading health-tech companies dedicated to treating hair loss with a holistic, science-backed approach.

Responsibilities

• Conduct video consultations with customers.
• Review customer health questionnaires, medical history, lifestyle factors, and diagnostic reports.
• Assess suitability of treatment plans based on customer profiles at Traya.
• Identify contraindications, red flags, or cases requiring escalation.
• Educate customers about the causes of hair loss and treatment expectations.
• Explain Traya’s personalized treatment recommendations.
• Address customer concerns regarding medications, side effects, treatment timelines, and outcomes.
• Ensure customers understand dosage instructions and compliance requirements.
• Support customers in making informed healthcare decisions.
• Maintain accurate consultation notes and customer records.
• Ensure proper documentation of recommendations and follow-up actions.
• Adhere to telemedicine and medical documentation standards.
• Build rapport and trust with customers during consultations.
• Deliver empathetic and patient-centric interactions.
• Handle customer objections and concerns professionally.
• Improve treatment adherence through effective counseling and education.

Requirements

• MBBS degree from a recognized institution.
• Valid Medical Council Registration.
• 1–5 years of clinical experience (telemedicine experience preferred but not mandatory).
• Strong understanding of general medicine and patient counseling.
• Comfortable using teleconsultation platforms and digital tools.

Preferred Skills

• Excellent verbal communication skills in English and Hindi (additional regional languages are a plus).
• Strong customer handling and counseling abilities.
• Empathetic, patient-focused approach.
• Ability to explain medical concepts in simple, non-technical language.
• Strong documentation and record-keeping skills.
• Comfortable working in a fast-paced health-tech environment.

Benefits

• Opportunity to work with one of India’s fastest-growing health-tech brands.
• Flexible work environment.
• Exposure to technology-enabled healthcare delivery.
• Continuous learning and professional development.
• Meaningful impact on customer health outcomes.

Application

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