Remote Subrogation Agent
National Service Bureau · Sarasota, FL · 2 days ago
RemoteRemoteOTHR$100k/yrFull-time
We need to output HTML fragment with sections: Benefits, About the role? Actually we need to use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include only sections with real specific content.
We need to parse the posting.
First, there is a Benefits list repeated: "Benefits: 401(k) matchingBonus based on performanceDental insuranceHealth insurancePaid time offVision insurance Benefits: Guaranteed hourly rate / uncapped commission ($80,000-120,000 OTE)Fully RemotePaid Time Off401(k) plan + employer matching contributionsMedical, Dental, Vision Insurance with employer contributions Company provided EAP (Employee Assistance Program)Full time, Monday to Friday schedule"
So we have benefits: 401(k) matching, Bonus based on performance, Dental insurance, Health insurance, Paid time off, Vision insurance, Guaranteed hourly rate / uncapped commission ($80,000-120,000 OTE), Fully Remote, Paid Time Off (duplicate), 401(k) plan + employer matching contributions (duplicate), Medical, Dental, Vision Insurance with employer contributions (duplicate), Company provided EAP, Full time, Monday to Friday schedule.
We need to include Benefits section only if real specific content. Yes.
Pay: The posting mentions "Guaranteed hourly rate / uncapped commission ($80,000-120,000 OTE)" and "Our Team members are some of the highest earning Reps in the industry, with the top +10% of collectors earning over $100,000 annually." That's pay info. So we can include Pay section.
Schedule: "Full time, Monday to Friday schedule" and "This role is required to sit in Eastern Time or Central Time zones." Also "No nights/weekends" mentioned under culture. So schedule specifics: Full time, Monday to Friday. So we can include Schedule.
About the role: There's description: "National Service Bureau (NSB) is seeking experienced Remote Subrogation Agents to join our team. In this role, you will work directly with insurance carriers and responsible parties to recover subrogation balances on behalf of our clients. NSB is a family-owned, “People First” company specializing in Insurance Subrogation and Accounts Receivable Management. For more than 40 years, we have grown into a leading national agency by building a team of professionals who are self-motivated, accountable, and committed to personal growth. This role is required to sit in Eastern Time or Central Time zones. Not hiring in the following states: CA, CO, CT, HI, ME, MD, MA, NM, NY, PA, SD, TX, VT, DC To qualify for the fully remote position, the applicant must be more than 90 miles from any NSB location." That's about the role/company.
Responsibilities: "Subrogation Agent Essential Job Functions: Communicate via phone with insurance carriers and uninsured motorists Make outbound calls (75+/day) Utilize software to note accounts and communicate with insurance companies Negotiate and lead conversations to recover the highest balances for our clients Communicate with team members to coordinate on accounts Document accounts with proper notes to ensure quick communication Adhere to company policies and procedures"
Requirements/Qualifications/Skills: There's "Subrogation Agent Job/Remote Requirements: Meet the collector target metricsAt least 4 years of collections experienceSecure home office consisting of:Dedicated high-speed Internet (Cable, DSL, Fiber) with access via a hardwired connection (not wi-fi) Internet speed required to be at 100 Mbps down, 10 Mbps up, and Latency of 100 ms or belowPlease note that T-Mobile Home 5G Internet is not supported for our remote work environment due to performance and reliability concerns. Dedicated space where others cannot hear voice conversations, is free from background noise and other distractions (ex. Office space, extra bedroom, etc.) Clear and professional backdrop Strong ability for empathyHigh level of professionalism Great communication skillsAbility to stay motivated and positive Attention to detailExperience with time managementComputer and typing skillsUtilize our collaboration software(s) to be engaged in video collaboration with your team throughout the day.NSB has a training program that you will be enrolled in on your first day. This training is designed to hone your current skills by providing the knowledge and experience necessary to be successful in the role. You will learn about the Subrogation industry, expectations, specific job skills, and more. Our experienced Training Manager and Management Team provide classroom instruction, interactive learning, and guidance throughout training, with a focus on building upon your existing skills and reinforcing industry specific knowledge."
Also core values and culture: "NSB Core Values: Follow ThroughBe EngagedThink FirstBe RespectfulBe Accountable NSB Culture & Environment: Diverse and friendly teamEmphasis on work/life balanceNo nights/weekendsPositive environmentPerformance-based incentivesAdvancement opportunities"
We can include sections: About the role (maybe combine company overview), Responsibilities, Requirements (maybe combine qualifications/skills), Benefits, Pay, Schedule. Possibly also Skills? But we can incorporate skills into Requirements.
We must not repeat job title heading. No metadata like Job ID.
We must remove boilerplate: cookie/navigation/legal/EEO etc. Not present.
We must not include application instructions (like "To stay up to date..." social media links). Remove those.
We must preserve all substantive information.
We need to output only HTML fragment, no /, no markdown fences.
We'll structure:
About the role
... (company description, location/timezone, remote eligibility, states not hiring, distance requirement)
Responsibilities
- Communicate via phone with insurance carriers and uninsured motorists
- Make outbound calls (75+/day)
- Utilize software to note accounts and communicate with insurance companies
- Negotiate and lead conversations to recover the highest balances for our clients
- Communicate with team members to coordinate on accounts
- Document accounts with proper notes to ensure quick communication
- Adhere to company policies and procedures
Requirements
- Meet the collector target metrics
- At least 4 years of collections experience
- Secure home office consisting of: maybe we need nested list? But spec says use
- for any list of duties/requirements/benefits. Could embed nested
- inside
- . Acceptable. We'll do:
- Secure home office consisting of:
- Dedicated high-speed Internet (Cable, DSL, Fiber) with access via a hardwired connection (not wi-fi)
- Internet speed required to be at 100 Mbps down, 10 Mbps up, and Latency of 100 ms or below
- T-Mobile Home 5G Internet is not supported
- Dedicated space where others cannot hear voice conversations, is free from background noise and other distractions (e.g., office space, extra bedroom)
- Clear and professional backdrop
- Strong ability for empathy
- High level of professionalism
- Great communication skills
- Ability to stay motivated and positive
- Attention to detail
- Experience with time management
- Computer and typing skills
- Utilize collaboration software(s) for video collaboration with team throughout the day
- Training program provided on first day to hone skills and learn subrogation industry, expectations, specific job skills
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It implies we should use those headings when appropriate, but we could also add other headings? Probably better to stick to those. Core values and culture could go under About the role or maybe under Requirements? But they are not requirements. Could add a paragraph under About the role describing culture and values. We'll include in About the role paragraph: mention core values and culture. Pay section:
Pay
Guaranteed hourly rate / uncapped commission ($80,000‑120,000 OTE); top 10% of collectors earn over $100,000 annually.
Schedule section:Schedule
Full‑time, Monday to Friday; must be available in Eastern or Central Time zones; no nights/weekends.
Benefits section:Benefits
- list items.
We need to deduplicate benefits: list unique items.
Let's compile benefits:
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Guaranteed hourly rate / uncapped commission ($80,000-120,000 OTE) (though this is pay, but also appears in benefits list; we already have Pay section; maybe we should not duplicate. Since we have Pay section, we could omit from Benefits. But the instruction: include a section ONLY when posting has real specific content for it. Benefits section should contain benefits. The guaranteed hourly rate / uncapped commission is more pay than benefit. But it's listed under Benefits in the posting. However we already have Pay section; we could still include it under Benefits as it's a benefit? Might be duplication. Safer to keep it under Pay only and not repeat in Benefits. But we need to preserve ALL substantive information; if we omit it from Benefits, we still have it in Pay section, so it's preserved. Good.
- Fully Remote (maybe a benefit? but it's a work arrangement; could be under Schedule or About the role. Already we have schedule and remote eligibility in About the role. We'll not duplicate.
- 401(k) plan + employer matching contributions (duplicate of 401(k) matching)
- Medical, Dental, Vision Insurance with employer contributions (duplicate of dental, health, vision)
- Company provided EAP (Employee Assistance Program)
- Full time, Monday to Friday schedule (duplicate of schedule)
Thus unique benefits: 401(k) matching, Bonus based on performance, Dental insurance, Health insurance, Paid time off, Vision insurance, Company provided EAP.
We could also include "Fully Remote" as a benefit? But we already have remote eligibility in About the role. Might be okay to include as benefit but could be duplicate. I'd include it under About the role or Schedule. We'll not add duplicate.
Thus Benefits ul items: 401(k) matching, Bonus based on performance, Dental insurance, Health insurance, Paid time off, Vision insurance, Company provided EAP (Employee Assistance Program).
Now craft HTML.
We need to ensure proper escaping of special characters like &, <, >. Use & for &, etc.
We'll produce:
About the role
National Service Bureau (NSB) is seeking experienced Remote Subrogation Agents to join our team. In this role, you will work directly with insurance carriers and responsible parties to recover subrogation balances on behalf of our clients. NSB is a family‑owned, “People First” company specializing in Insurance Subrogation and Accounts