Remote Stocking Locations Coordinator

Full-time position, 40 hours per week. Alternating weekend shifts required; when scheduled for weekends, days off will be during the week. Consecutive weekdays off cannot be guaranteed.

Pay

$18.85 - $28.30 per hour.

Responsibilities

• Understand the overall Supply & Distribution operation and daily expectations to fulfill customer (patient caregiver) needs, providing necessary intervention to meet requirements.
• Review daily work/task schedule for individual assignments and fulfill expectations with minimal supervision, addressing customer complaints or concerns.
• Inventory and enter data into handheld devices for RSLs (Remote Stocking Locations), download data into EHS for inventory updates, and print pick tickets.
• Pick daily products from pick tickets and RSLs, ensuring correct quantity and unit of measure, then load products on carts for distribution or deliver to RSLs for restocking.
• Return all shipping containers or packaging for proper disposal and report discrepancies to the Team Leader.
• Maintain responsibility for an assigned warehouse area, meeting or exceeding daily inspection standards for appearance, orderliness, and cleanliness.
• Report any situations affecting the Supply & Distribution Department’s operational flow to the Team Leader, particularly regarding supplies and equipment for patient care.
• Accurately pull inventory items from the Distribution Center, including items stored in high locations requiring forklifts, pickers, or ladders.
• Ensure timely delivery, pickup, and transfer of patient care supplies across all patient care areas.
• Communicate with Nursing Directors or designees regarding additions, deletions, or changes to RSLs and relay information to the Supply & Distribution Team Leader.
• Maintain and replenish over 55 RSLs, working directly with clinical staff to ensure essential supplies for patient care are properly stocked.
• Learn and identify over 1,400 different medical supplies.
• Use handheld devices to download inventory counts into the EHS Materials Management system.
• Maintain neat and organized RSLs and process returned patient care items for credit.
• Manually enter information into EHS for inventory and budgetary purposes, checking all items for expiration dates to ensure patient safety.

Requirements

• High School diploma or GED.
• Ability to pass a written exam for basic communication, writing, arithmetic, and general problem-solving skills.
• Minimum of one (1) year in a customer service position; warehouse and distribution background preferred.
• General awareness of infection control principles.
• Lift Truck (forklift) Safety Course preferred; required to complete within the initial six-month probationary period.

Skills & Abilities

• Strong customer service skills.
• Demonstrated judgment and communication skills to address daily operational issues and meet customer service and patient care needs.
• Accountability for daily outcomes to meet patient care, safety, and infection control guidelines.
• Flexibility to work schedules accommodating seven days a week, including holidays.
• Computer literacy to utilize EHS for customer and patient care provider requirements.
• Ability to remain calm under stressful situations and assess/respond to multiple situations simultaneously.
• Capability to assist coworkers in overlapping tasks and prioritize job tasks efficiently.

Physical Requirements & Working Conditions

• Ability to use visual near and distance acuity.
• Verbal ability to communicate in person, over the phone, or via radio.
• Assist coworkers in transfers and transport of supplies, patients/residents, or equipment using proper body mechanics.
• Functional range of motion in cervical, thoracic, and lumbar spines, upper and lower extremities, with a grip strength of 60-80 pounds.
• Ability to forward reach, overhead reach, bend, squat, kneel, and change positions rapidly.
• Lift 25-60 lbs. and carry 25-50 pounds as required by job evaluation.
• Tolerate high noise levels, busy atmospheres, and noxious odors.
• Work in noisy environments and remain self-directed to complete tasks as assigned.
• If identified under POPE C, must pass the cardiac recovery test.

Benefits

• Comprehensive Total Rewards package, including competitive compensation and generous retirement offerings.
• Base compensation within the listed pay range, with premium pay for shifts, on-call duties, and more.
• Annual performance-based increases.
• Paid Time Off programs.
• Health and welfare benefits: medical, dental, vision, life, short- and long-term disability.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Family benefits, including adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.

About the Organization

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois, Atrium Health in the Carolinas, Georgia, and Alabama, and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience, and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health serves nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core. The organization employs 155,000 teammates across 69 hospitals and over 1,000 care locations, offering one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows in more than 200 programs. Advocate Health is committed to providing equitable care for all and delivers over $6 billion in annual community benefits.