Remote | Scheduling & Booking Assistant | Entry Level

About the role

We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. Our mission is to deliver exceptional customer service while helping clients create memorable travel experiences worldwide.

Key Responsibilities

• Aid clients in selecting and booking hotel accommodations
• Provide accurate information on hotel options, amenities, pricing, and availability
• Respond to client inquiries via phone, email, and online platforms in a timely and professional manner
• Maintain accurate records of client interactions and bookings
• Collaborate with team members to ensure a smooth client experience
• Stay informed on travel trends and hotel offerings
• Participate in virtual training sessions and team meetings

Qualifications

• Strong communication and customer service skills
• Professional, positive, and client-focused attitude
• Ability to work independently and manage time effectively
• Basic computer proficiency and reliable internet access
• Interest in travel and hospitality
• Previous experience in customer service, hospitality, or sales is beneficial but not required