Remote Sales Support Assistant

About The Opportunity

We’re a rapidly scaling SaaS company empowering teams across the U.S. with intuitive, AI-driven sales enablement tools. Our platform helps sales professionals close deals faster, manage pipelines smarter, and onboard new reps seamlessly—all from one unified workspace. As we expand our customer success and sales operations, we’re hiring a Remote Sales Support Assistant to become the backbone of our frontline sales efficiency.

Role & Responsibilities

• Manage and prioritize inbound sales support requests via email, Slack, and CRM tools—ensuring 24-hour response SLA for internal reps.
• Update and maintain CRM records (HubSpot/Salesforce), ensuring data hygiene, deal stage accuracy, and territory alignment.
• Generate customized sales collateral, decks, and battle cards using Canva and templated workflows based on rep requests.
• Track and report weekly KPIs (deal velocity, pipeline health, win/loss trends) for regional sales managers.
• Coordinate internal demo scheduling and pre-call prep with AEs and SDRs across time zones.
• Act as liaison between Sales, Marketing, and Product to surface recurring pain points and suggest workflow optimizations.

Skills & Qualifications

Must-Have

• HubSpot CRM
• Salesforce
• Canva
• Google Workspace
• Slack
• Zoom
• Microsoft Excel (pivot tables, VLOOKUPs)
• CRM data entry

Preferred

• Notion
• Gong
• Chorus.ai

Benefits & Culture Highlights

• 100% remote with flexible hours—work from anywhere in the U.S.
• Quarterly stipend for home office setup + wellness programs.
• Fast-track growth path into Sales Operations or Customer Success leadership.