Remote Sales Supervisor / 8 hours ago

Primary Responsibilities

• Lead, coach, and develop a team of remote sales professionals to achieve revenue, customer engagement, and business growth objectives across the assigned territory.
• Drive execution of sales strategies and operating plans to support achievement of regional sales targets and expansion opportunities.
• Monitor team performance, sales pipeline activity, forecasts, and key performance metrics, implementing actions to improve results when needed.
• Build and maintain relationships with customers, healthcare stakeholders, and internal partners to support long-term business growth and customer retention.
• Support identification, qualification, and closure of new business opportunities while facilitating appropriate handoff and collaboration with field-based sales teams.
• Provide guidance on customer issue resolution, product inquiries, and escalation management to maintain a high level of customer satisfaction.
• Collaborate with marketing, commercial operations, and field sales teams on product launches, educational initiatives, and territory planning activities.
• Oversee day-to-day sales operations, resource allocation, and execution of business priorities across the assigned markets.

Required Qualifications

• A high school diploma and 7+ years of relevant sales, customer support, or commercial experience in medical devices, medtech, healthcare, or life sciences; OR an associate's degree and 5+ years of relevant experience; OR a bachelor's degree and 3+ years of relevant experience.
• Minimum 1 year of people leadership, team supervision, or formal sales team management experience.
• Experience managing customer accounts, sales pipelines, forecasting activities, and revenue targets.
• Ability to support customers and business activities across multiple countries within the assigned territory.
• Willingness and ability to travel up to 50% domestically and internationally within the assigned markets.

Preferred Qualifications

• Experience leading remote, inside sales, virtual sales, or multi-market commercial teams.
• Experience supporting business growth across Southeast Asia, including the Philippines, Vietnam, and Indonesia.
• Knowledge of healthcare industry purchasing processes, hospital systems, and customer engagement models.
• Experience working with customer relationship management (CRM) systems, sales analytics, and forecasting tools.
• Demonstrated success in delivering revenue growth, customer retention, and team performance improvement initiatives.