Remote Risk Management Technical Writer (VA ESOM)
Kentro · United States · 1 mo ago
RemoteRemoteWriting$75k/yrFull-time
We need to output HTML fragment with sections: About the role? The posting includes Overview, Responsibilities, Qualifications, Benefits. Also includes Location, Compensation Range. Should we include sections for Pay and Schedule? Pay is given: $65-$75K annually. So we can include a Pay section. Schedule? Not mentioned besides remote and Eastern Time working hours. That's schedule info: remote, Eastern Time working hours. Could be considered Schedule. The instruction: include a section ONLY when posting has real, specific content for it. So we can include Pay and Schedule sections if they have specifics. Pay: yes. Schedule: remote location and Eastern Time working hours is schedule info. Could be considered Schedule. We'll include Schedule.
We must not repeat job title as heading. Use for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to map content.
We have Overview paragraph: could be About the role. Use that.
Responsibilities: list bullet points.
Qualifications: list bullet points (including required and preferred). Could combine as Requirements? The instruction: Use headings like Requirements, Qualifications, Skills. We have Qualifications section already. We could put required qualifications under Qualifications, and maybe Preferred under Skills? But better to follow posting: Qualifications (required) and Preferred Qualifications. Could put both under Qualifications with subheadings? But we only allowed headings as listed; we cannot add custom headings. Could put all qualifications under Qualifications, and maybe Skills separate? But we have no explicit Skills section. Could put preferred qualifications under Skills. However the instruction: Prefer a few substantive sections over many thin ones. So maybe we combine required and preferred into Qualifications. That's fine.
Benefits: we have benefits paragraph.
Pay: compensation range.
Schedule: location remote, Eastern Time working hours.
We must not include boilerplate like EEO, application instructions, etc.
We must preserve all substantive information; do not invent or summarize away detail. So we need to keep details from Overview, Responsibilities, Qualifications, Benefits, Pay, Schedule.
We must not include duplicated lines.
Let's extract:
Overview: "Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring for Remote Risk Management Technical Writer to support the VA ESOM contract. Kentro is seeking a Technical Writer to support the Department of Veterans Affairs ESOM program. The writer will document disaster recovery tabletop exercises for key applications and turn technical discussions into accurate, usable reports. This role prepares exercise plans and participant materials, records decisions and observations during exercise sessions, and produces after-action reports, improvement plans, and leadership summaries. The writer works closely with engineers, analysts, application owners, and program leadership. Location: Remote - This position can be performed remotely within the United States and will support Eastern Time working hours. Compensation Range: The pay range for this position is $65-$75K annually. Kentro determines compensation by evaluating current government contracting and commercial market conditions, as well as the role’s specific requirements. Final salary placement within this range will be based on the candidate’s relevant skills, experience, education, certifications, location, and security clearance level, where applicable. This Job Description reflects the primary duties of the role; however, it is not intended to be all‑inclusive. Team members may be asked to take on additional responsibilities in alignment with customer expectations, business needs, and Kentro’s culture of collaboration and adaptability."
We need to keep all that but we will split into sections.
About the role: maybe first paragraph up to "The writer works closely with engineers, analysts, application owners, and program leadership." Could include location and compensation? But we have separate sections for Pay and Schedule, so we should not duplicate. So About the role should contain the overview description excluding location and compensation specifics. Let's craft:
"Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring for Remote Risk Management Technical Writer to support the VA ESOM contract. Kentro is seeking a Technical Writer to support the Department of Veterans Affairs ESOM program. The writer will document disaster recovery tabletop exercises for key applications and turn technical discussions into accurate, usable reports. This role prepares exercise plans and participant materials, records decisions and observations during exercise sessions, and produces after-action reports, improvement plans, and leadership summaries. The writer works closely with engineers, analysts, application owners, and program leadership."
That seems good.
Responsibilities: list bullet points from the responsibilities section.
Responsibilities list:
- Develop and maintain exercise plans, agendas, scenarios, participant guides, facilitator guides, evaluation forms, and briefing materials.
- Review technical source material and prepare clear descriptions of application architecture, dependencies, recovery procedures, and exercise assumptions.
- Attend planning meetings and tabletop sessions to capture decisions, actions, strengths, weaknesses, and unresolved questions.
- Produce after-action reports and improvement plans that connect findings to exercise objectives and supporting evidence.
- Prepare executive summaries, status reports, presentation materials, and other program communications.
- Edit technical contributions for clarity, accuracy, consistency, grammar, and compliance with approved templates.
- Maintain document version control, review comments, approval records, and the exercise document repository.
- Coordinate fact checks and content reviews with engineers, analysts, application owners, and program leaders.
- Protect sensitive technical, security, architecture, and recovery information.
- Maintain reusable templates, terminology, style guidance, and document production procedures.
Qualifications: required qualifications list:
- 5 years of relevant experience
- Experience producing technical reports, plans, procedures, meeting records, or after-action reports for complex IT programs.
- Ability to understand technical discussions and explain them accurately to technical and leadership audiences.
- Strong writing, editing, interviewing, research, and document management skills.
- Proficiency with Microsoft Office 365, including styles, templates, comments, and revision workflows.
- Ability to manage multiple documents, deadlines, reviewers, and approval cycles.
Preferred qualifications list (we could include under Qualifications as well, but maybe better to put under Skills? But we have no Skills heading. Could add a Skills section for preferred qualifications. However instruction: Prefer a few substantive sections over many thin ones. So maybe combine both required and preferred under Qualifications, but we need to keep all detail. We'll include both under Qualifications, maybe separate with a note "Preferred Qualifications:" but still under same heading.
Thus Qualifications content:
- 5 years of relevant experience
- Experience producing technical reports, plans, procedures, meeting records, or after-action reports for complex IT programs.
- Ability to understand technical discussions and explain them accurately to technical and leadership audiences.
- Strong writing, editing, interviewing, research, and document management skills.
- Proficiency with Microsoft Office 365, including styles, templates, comments, and revision workflows.
- Ability to manage multiple documents, deadlines, reviewers, and approval cycles.
- Preferred Qualifications:
- Experience documenting disaster recovery, business continuity, cybersecurity, or emergency management exercises.
- Familiarity with NIST SP 800-34, NIST SP 800-84, or comparable exercise documentation practices.
- Experience preparing after-action reports, improvement plans, standard operating procedures, or executive briefings.
- Relevant technical communication, project management, business continuity, or exercise certification.
- Background supporting large federal, DoD, or public-sector IT environments.
- Clearance Requirement: US Citizen or Lawful Permanent Resident (Green Card)
- Willing and able to obtain and maintain Public Trust Clearance
- Must meet updated ID requirements: https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documents
- If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully.
We need to keep the clearance requirement details.
Benefits: we have benefits paragraph(s). Let's extract:
"The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015), two CMMI ML 3 ratings (DEV and SVC) and CMMC Level 2 Certification. Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy."
We need to keep all that but remove boilerplate like Equal Opportunity etc. Already removed.
Pay: "Compensation Range: The pay range for this position is $65-$75K annually. Kentro determines compensation by evaluating current government contracting and commercial market conditions, as well as the role’s specific requirements. Final salary placement within this range will be based on the candidate’s relevant skills, experience, education, certifications, location, and security clearance level, where applicable."
Schedule: "Location: Remote - This position can be performed remotely within the United States and will support Eastern Time working hours."
We should not repeat location in About the role; we already omitted location and compensation from About the role.
Now produce HTML fragment with headings
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to map content.
We have Overview paragraph: could be About the role. Use that.
Responsibilities: list bullet points.
Qualifications: list bullet points (including required and preferred). Could combine as Requirements? The instruction: Use headings like Requirements, Qualifications, Skills. We have Qualifications section already. We could put required qualifications under Qualifications, and maybe Preferred under Skills? But better to follow posting: Qualifications (required) and Preferred Qualifications. Could put both under Qualifications with subheadings? But we only allowed headings as listed; we cannot add custom headings. Could put all qualifications under Qualifications, and maybe Skills separate? But we have no explicit Skills section. Could put preferred qualifications under Skills. However the instruction: Prefer a few substantive sections over many thin ones. So maybe we combine required and preferred into Qualifications. That's fine.
Benefits: we have benefits paragraph.
Pay: compensation range.
Schedule: location remote, Eastern Time working hours.
We must not include boilerplate like EEO, application instructions, etc.
We must preserve all substantive information; do not invent or summarize away detail. So we need to keep details from Overview, Responsibilities, Qualifications, Benefits, Pay, Schedule.
We must not include duplicated lines.
Let's extract:
Overview: "Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring for Remote Risk Management Technical Writer to support the VA ESOM contract. Kentro is seeking a Technical Writer to support the Department of Veterans Affairs ESOM program. The writer will document disaster recovery tabletop exercises for key applications and turn technical discussions into accurate, usable reports. This role prepares exercise plans and participant materials, records decisions and observations during exercise sessions, and produces after-action reports, improvement plans, and leadership summaries. The writer works closely with engineers, analysts, application owners, and program leadership. Location: Remote - This position can be performed remotely within the United States and will support Eastern Time working hours. Compensation Range: The pay range for this position is $65-$75K annually. Kentro determines compensation by evaluating current government contracting and commercial market conditions, as well as the role’s specific requirements. Final salary placement within this range will be based on the candidate’s relevant skills, experience, education, certifications, location, and security clearance level, where applicable. This Job Description reflects the primary duties of the role; however, it is not intended to be all‑inclusive. Team members may be asked to take on additional responsibilities in alignment with customer expectations, business needs, and Kentro’s culture of collaboration and adaptability."
We need to keep all that but we will split into sections.
About the role: maybe first paragraph up to "The writer works closely with engineers, analysts, application owners, and program leadership." Could include location and compensation? But we have separate sections for Pay and Schedule, so we should not duplicate. So About the role should contain the overview description excluding location and compensation specifics. Let's craft:
"Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring for Remote Risk Management Technical Writer to support the VA ESOM contract. Kentro is seeking a Technical Writer to support the Department of Veterans Affairs ESOM program. The writer will document disaster recovery tabletop exercises for key applications and turn technical discussions into accurate, usable reports. This role prepares exercise plans and participant materials, records decisions and observations during exercise sessions, and produces after-action reports, improvement plans, and leadership summaries. The writer works closely with engineers, analysts, application owners, and program leadership."
That seems good.
Responsibilities: list bullet points from the responsibilities section.
Responsibilities list:
- Develop and maintain exercise plans, agendas, scenarios, participant guides, facilitator guides, evaluation forms, and briefing materials.
- Review technical source material and prepare clear descriptions of application architecture, dependencies, recovery procedures, and exercise assumptions.
- Attend planning meetings and tabletop sessions to capture decisions, actions, strengths, weaknesses, and unresolved questions.
- Produce after-action reports and improvement plans that connect findings to exercise objectives and supporting evidence.
- Prepare executive summaries, status reports, presentation materials, and other program communications.
- Edit technical contributions for clarity, accuracy, consistency, grammar, and compliance with approved templates.
- Maintain document version control, review comments, approval records, and the exercise document repository.
- Coordinate fact checks and content reviews with engineers, analysts, application owners, and program leaders.
- Protect sensitive technical, security, architecture, and recovery information.
- Maintain reusable templates, terminology, style guidance, and document production procedures.
Qualifications: required qualifications list:
- 5 years of relevant experience
- Experience producing technical reports, plans, procedures, meeting records, or after-action reports for complex IT programs.
- Ability to understand technical discussions and explain them accurately to technical and leadership audiences.
- Strong writing, editing, interviewing, research, and document management skills.
- Proficiency with Microsoft Office 365, including styles, templates, comments, and revision workflows.
- Ability to manage multiple documents, deadlines, reviewers, and approval cycles.
Preferred qualifications list (we could include under Qualifications as well, but maybe better to put under Skills? But we have no Skills heading. Could add a Skills section for preferred qualifications. However instruction: Prefer a few substantive sections over many thin ones. So maybe combine both required and preferred under Qualifications, but we need to keep all detail. We'll include both under Qualifications, maybe separate with a note "Preferred Qualifications:" but still under same heading.
Thus Qualifications content:
- 5 years of relevant experience
- Experience producing technical reports, plans, procedures, meeting records, or after-action reports for complex IT programs.
- Ability to understand technical discussions and explain them accurately to technical and leadership audiences.
- Strong writing, editing, interviewing, research, and document management skills.
- Proficiency with Microsoft Office 365, including styles, templates, comments, and revision workflows.
- Ability to manage multiple documents, deadlines, reviewers, and approval cycles.
- Preferred Qualifications:
- Experience documenting disaster recovery, business continuity, cybersecurity, or emergency management exercises.
- Familiarity with NIST SP 800-34, NIST SP 800-84, or comparable exercise documentation practices.
- Experience preparing after-action reports, improvement plans, standard operating procedures, or executive briefings.
- Relevant technical communication, project management, business continuity, or exercise certification.
- Background supporting large federal, DoD, or public-sector IT environments.
- Clearance Requirement: US Citizen or Lawful Permanent Resident (Green Card)
- Willing and able to obtain and maintain Public Trust Clearance
- Must meet updated ID requirements: https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documents
- If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully.
We need to keep the clearance requirement details.
Benefits: we have benefits paragraph(s). Let's extract:
"The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015), two CMMI ML 3 ratings (DEV and SVC) and CMMC Level 2 Certification. Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy."
We need to keep all that but remove boilerplate like Equal Opportunity etc. Already removed.
Pay: "Compensation Range: The pay range for this position is $65-$75K annually. Kentro determines compensation by evaluating current government contracting and commercial market conditions, as well as the role’s specific requirements. Final salary placement within this range will be based on the candidate’s relevant skills, experience, education, certifications, location, and security clearance level, where applicable."
Schedule: "Location: Remote - This position can be performed remotely within the United States and will support Eastern Time working hours."
We should not repeat location in About the role; we already omitted location and compensation from About the role.
Now produce HTML fragment with headings and content.
Structure:
About the role
About the role
...overview text...
Responsibilities
- ... ...
Qualifications
- ... ...